How To Fix VA061 - Internal error: Dialog box has been called up with incorrect window size

SAP Error Message - Details

• Message type: E = Error

• Message class: VA - Output for CAS Sales Activities

• Message number: 061

• Message text: Internal error: Dialog box has been called up with incorrect window size

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message VA061 - Internal error: Dialog box has been called up with incorrect window size ?

  The SAP error message VA061: Internal error: Dialog box has been called up with incorrect window size typically occurs in the context of the SAP GUI when there is an issue with the display settings or the way the dialog box is being rendered. This can happen due to various reasons, including configuration issues, display settings, or even bugs in the SAP GUI itself.
  Causes:
  
  Screen Resolution Issues: The error may arise if the screen resolution or scaling settings on the client machine do not match the expected settings for the SAP GUI.
  SAP GUI Version: Using an outdated or incompatible version of the SAP GUI can lead to display issues.
  Customizations: Custom screens or modifications in the SAP system may not be properly configured, leading to incorrect window sizes.
  Operating System Settings: High DPI settings or other display settings in the operating system can affect how the SAP GUI renders dialog boxes.
  SAP Notes: There may be specific bugs or issues that have been documented in SAP Notes that relate to this error.
  
  Solutions:
  
  Check Screen Resolution: Ensure that your screen resolution is set to a standard size that is compatible with SAP GUI. Common resolutions include 1920x1080 or 1366x768.
  Update SAP GUI: Make sure you are using the latest version of the SAP GUI. Check for updates or patches that may address this issue.
  Adjust DPI Settings: If you are using a high-DPI display, try adjusting the DPI settings in your operating system. Set it to 100% or the recommended setting for your display.
  Reset SAP GUI Settings: Sometimes, resetting the SAP GUI settings to default can resolve display issues. You can do this by deleting the SAP GUI configuration files.
  Check for SAP Notes: Search the SAP Support Portal for any relevant SAP Notes that may address this specific error. Implement any recommended fixes or patches.
  Test on Another Machine: If possible, try accessing the same transaction on a different machine to see if the issue persists. This can help determine if the problem is specific to your environment.
  
  Related Information:
  
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with details about your environment, including the SAP GUI version, operating system, and any specific steps that lead to the error.
  SAP Community: You can also check the SAP Community forums for discussions related to this error. Other users may have encountered similar issues and could provide insights or solutions.
  
  By following these steps, you should be able to diagnose and potentially resolve the VA061 error in SAP.