How To Fix VA037 - Sales activity &: Error occurred during creation of order

SAP Error Message - Details

• Message type: E = Error

• Message class: VA - Output for CAS Sales Activities

• Message number: 037

• Message text: Sales activity &: Error occurred during creation of order

What causes this issue?

As a result of the enclosures specified in a product proposal, an order
is generated in the background when a direct mailing campaign is
carried out. If an error occurs here, a message is issued in order
processing. Then an ABEND occurs and the following message is issued:
Error generating order

System Response

ABEND

How to fix this error?

Look at the message issued in order processing and run the program
again.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message VA037 - Sales activity &: Error occurred during creation of order ?

  The SAP error message VA037 typically indicates that there was an issue during the creation of a sales order, specifically related to sales activities. This error can arise from various causes, and understanding the underlying issues is crucial for resolving it. Here are some common causes, potential solutions, and related information:
  Common Causes:
  
  Missing or Incorrect Data: Required fields may be missing or contain incorrect data. This can include customer information, material numbers, or pricing conditions.
  Sales Area Configuration: The sales area (Sales Organization, Distribution Channel, Division) may not be properly configured or may not exist for the customer or material.
  Material Status: The material may be blocked for sales or may not be available for the requested sales area.
  Customer Status: The customer may be blocked for sales or may not be allowed to place orders due to credit issues or other restrictions.
  Pricing Issues: There may be issues with pricing conditions, such as missing condition records or pricing not being determined correctly.
  User Authorizations: The user may not have the necessary authorizations to create a sales order.
  
  Potential Solutions:
  
  Check Required Fields: Ensure that all mandatory fields are filled out correctly in the sales order. This includes customer data, material numbers, and quantities.
  Verify Sales Area: Confirm that the sales area is correctly set up in the system and that the customer and material are assigned to the appropriate sales area.
  Review Material and Customer Status: Check the status of the material and customer in the system. Ensure that they are not blocked for sales and that they are active.
  Examine Pricing Conditions: Use transaction codes like VK11 or VK12 to check if the necessary pricing conditions exist and are valid for the sales order.
  Check User Authorizations: Ensure that the user creating the sales order has the necessary authorizations. This can be checked with the help of a system administrator.
  Debugging: If the issue persists, consider using the SAP debugging tools to trace the error and identify the exact point of failure in the order creation process.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VA01 (Create Sales Order), VA02 (Change Sales Order), and VA03 (Display Sales Order) for managing sales orders.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address specific issues related to the VA037 error.
  Documentation: Review SAP documentation and help files for detailed information on sales order processing and configuration.
  
  If the error persists after trying the above solutions, it may be beneficial to consult with your SAP support team or a technical consultant who can provide more in-depth analysis and assistance.