How To Fix VA013 - Indicate which address you want to use

VA013 - Overview

• Message type: E = Error

• Message class: VA - Output for CAS Sales Activities

• Message number: 013

• Message text: Indicate which address you want to use

What causes this issue?

Entries have not been made in the business and home address fields.

How to fix this error?

A contact person can have both a private and a business address.
If you only select the home address field, the system only searches for
this address. If the system finds this address, it displays it. You can
then add it to the address list.
If you only select the business address field, the system only searches
for this address.
If you select both fields, the system first searches for the the home
address. If it cannot find the home address, it searches for the
business address.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message VA013 - Indicate which address you want to use ?

  The SAP error message VA013: "Indicate which address you want to use" typically occurs in the Sales and Distribution (SD) module when there is ambiguity regarding the address to be used for a customer or a transaction. This can happen in various scenarios, such as when creating a sales order, quotation, or any other document that requires customer address information.
  
  Cause:
  
  Multiple Addresses: The customer master record may have multiple addresses (e.g., different shipping or billing addresses), and the system requires you to specify which one to use.
  Incomplete Data: The address information may not be fully populated, leading to confusion about which address to select.
  
  Configuration Issues: There may be issues with the configuration of the customer master data or the sales document type that is being used.
  
  
  Solution:
  
  Specify the Address: When prompted with the error message, you should explicitly select or enter the address you want to use. This can usually be done