How To Fix V_O2C117 - Sales document &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: V_O2C - Message Class for O2C

• Message number: 117

• Message text: Sales document &1 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message V_O2C117 - Sales document &1 does not exist ?

  The SAP error message V_O2C117, which states "Sales document &1 does not exist," typically occurs when you are trying to access or process a sales document (like a sales order, quotation, etc.) that the system cannot find. This can happen for several reasons. Below are the common causes, potential solutions, and related information for this error:
  Causes:
  
  Incorrect Document Number: The sales document number you are trying to access may be incorrect or mistyped.
  Document Deletion: The sales document may have been deleted or archived, making it unavailable in the current database.
  Authorization Issues: The user may not have the necessary authorizations to view or access the sales document.
  Data Synchronization Issues: If the system is integrated with other systems (like CRM or third-party applications), there may be synchronization issues leading to the document not being found.
  Incorrect Sales Area: The sales document may not exist in the sales area you are trying to access.
  
  Solutions:
  
  Verify Document Number: Double-check the sales document number you are entering to ensure it is correct.
  Check Document Status: Use transaction codes like VA03 (Display Sales Order) to check if the document exists. If it does not, confirm whether it has been deleted or archived.
  Check Authorizations: Ensure that the user has the necessary permissions to access the sales document. This can be checked with the help of your SAP security team.
  Review Sales Area: Make sure you are looking in the correct sales area (Sales Organization, Distribution Channel, Division) for the document.
  Consult with IT Support: If the document should exist but cannot be found, consult with your IT support team to check for any data synchronization issues or system errors.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VA03 (Display Sales Order), VA02 (Change Sales Order), and VA01 (Create Sales Order) to navigate through sales documents.
  SAP Notes: Check SAP Notes for any known issues related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  Documentation: Review SAP documentation or help files related to sales order processing for additional context and troubleshooting steps.
  
  If the issue persists after trying the above solutions, it may be necessary to escalate the problem to your SAP support team for further investigation.