How To Fix V7021 - Error creating the communication record & & in the POOL &

SAP Error Message - Details

• Message type: E = Error

• Message class: V7 - R/2-R/3 Link

• Message number: 021

• Message text: Error creating the communication record & & in the POOL &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message V7021 - Error creating the communication record & & in the POOL & ?

  The SAP error message V7021, which states "Error creating the communication record & & in the POOL &," typically occurs in the context of communication records in SAP, particularly when dealing with the communication management or workflow processes. This error can arise due to various reasons, and here are some common causes, potential solutions, and related information:
  Causes:
  
  Missing Configuration: The communication record may not be properly configured in the system.
  Authorization Issues: The user may not have the necessary authorizations to create communication records.
  Data Inconsistencies: There may be inconsistencies or missing data in the relevant master data or transaction data.
  Technical Issues: There could be underlying technical issues, such as problems with the database or application server.
  Incorrect Parameters: The parameters being passed to create the communication record may be incorrect or incomplete.
  
  Solutions:
  
  Check Configuration: Ensure that the communication settings are correctly configured in the system. This includes checking the relevant customizing settings in SPRO.
  Review Authorizations: Verify that the user has the necessary authorizations to create communication records. This can be done by checking the user's roles and authorizations in transaction PFCG.
  Validate Data: Check the data being used to create the communication record. Ensure that all required fields are filled and that the data is consistent.
  Check Logs: Review the application logs (transaction SLG1) for more detailed error messages that can provide insights into what went wrong.
  Technical Support: If the issue persists, consider reaching out to your SAP Basis team or technical support for assistance. They can check for any underlying technical issues or database problems.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide patches or updates.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SLG1 (Application Log), PFCG (Role Maintenance), and SPRO (Customizing).
  Documentation: Refer to SAP documentation for communication management and workflow processes to understand the expected configurations and data requirements.
  Community Forums: Check SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  If you continue to experience issues after trying these solutions, it may be beneficial to provide more context or specific details about the scenario in which the error occurs for more targeted assistance.