How To Fix V7020 - Communication record received is not for SD (no SD prefix)

SAP Error Message - Details

• Message type: E = Error

• Message class: V7 - R/2-R/3 Link

• Message number: 020

• Message text: Communication record received is not for SD (no SD prefix)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message V7020 - Communication record received is not for SD (no SD prefix) ?

  The SAP error message V7020, which states "Communication record received is not for SD (no SD prefix)," typically occurs in the context of Sales and Distribution (SD) processes when the system receives a communication record that does not have the expected prefix for SD documents. This can happen in various scenarios, such as when integrating with external systems or during data transfer processes.
  Cause:
  
  Incorrect Document Type: The communication record being processed does not have the appropriate prefix that identifies it as an SD document. For example, SD documents usually start with specific prefixes (like 'C' for customer-related documents).
  Integration Issues: If you are integrating with other systems (like EDI or third-party applications), the data being sent may not be formatted correctly or may not be intended for the SD module.
  Configuration Errors: There may be configuration issues in the SAP system that lead to the system not recognizing the incoming communication record as an SD document.
  Data Corruption: The data being sent might be corrupted or not properly structured, leading to the system's inability to process it as an SD document.
  
  Solution:
  
  Check Document Prefix: Verify that the incoming communication record has the correct prefix for SD documents. If it does not, you may need to adjust the sending system or the data being sent.
  Review Integration Settings: If the error occurs during data transfer from an external system, review the integration settings to ensure that the data is being sent in the correct format and structure.
  Configuration Review: Check the configuration settings in SAP related to the communication records and ensure that they are set up correctly for SD processing.
  Data Validation: Validate the data being sent to ensure it meets the expected format and structure for SD documents. This may involve checking for missing fields or incorrect data types.
  Consult Documentation: Refer to SAP documentation or support resources for specific guidance on handling communication records and troubleshooting related issues.
  
  Related Information:
  
  Transaction Codes: You may want to check transaction codes like WE02 or WE05 to analyze the IDocs or communication records being processed.
  SAP Notes: Look for relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  By following these steps, you should be able to identify the root cause of the V7020 error and implement a solution to resolve it.