How To Fix V6811 - Changes to handling units in shipment & were not successful

SAP Error Message - Details

• Message type: E = Error

• Message class: V6 - Interface to External Transportation Systems

• Message number: 811

• Message text: Changes to handling units in shipment & were not successful

What causes this issue?

You want to change an existing handling unit. The system could not
complete this request successfully.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check whether the identification number (external/internal ?) of the
handling unit is correct.
Does the handling unit you want to change actually exist already? (see
table VEKP).

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message V6811 - Changes to handling units in shipment & were not successful ?

  The SAP error message V6811 indicates that there was an issue with changes to handling units in a shipment. This error typically arises during the processing of shipments, particularly when there are attempts to modify handling units that are already associated with a shipment.
  Cause:
  The error can occur due to several reasons, including:
  
  Locked Handling Units: The handling units may be locked by another process or user, preventing changes.
  Inconsistent Data: There may be inconsistencies in the data related to the handling units or the shipment.
  Incorrect Status: The shipment or handling units may be in a status that does not allow for changes (e.g., already confirmed or delivered).
  Configuration Issues: There may be configuration settings in the system that are preventing the changes from being applied.
  
  Solution:
  To resolve the V6811 error, you can take the following steps:
  
  
  Check Locks: Verify if the handling units are locked by another user or process. You can use transaction code SM12 to check for locks and release them if necessary.
  
  
  Review Shipment Status: Ensure that the shipment and handling units are in a status that allows for changes. If they are already delivered or confirmed, you may need to reverse those actions before making changes.
  
  
  Data Consistency Check: Perform a consistency check on the handling units and the shipment. You can use transaction code HU02 to check the handling units for any inconsistencies.
  
  
  Reprocess the Shipment: If the shipment is in an incorrect state, you may need to reprocess it. This could involve canceling the shipment and creating a new one if necessary.
  
  
  Consult Documentation: Review SAP documentation or notes related to handling units and shipments for any specific guidance or known issues.
  
  
  Contact Support: If the issue persists, consider reaching out to SAP support for further assistance. They may provide patches or additional troubleshooting steps.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  VL02N: Change Outbound Delivery
  HU02: Display Handling Unit
  SM12: Display and Delete Locks
  VL10B: Purchase Orders Due for Delivery
  
  
  SAP Notes: Check for any SAP Notes related to handling units and shipments that may address known issues or provide additional solutions.
  User Authorization: Ensure that you have the necessary authorizations to make changes to handling units and shipments.
  
  By following these steps, you should be able to identify the cause of the V6811 error and implement a solution to resolve it.