How To Fix V4362 - Purchase order &1, item &2 still open, follow-on document available


V4362 - Overview

  • Message type: E = Error

  • Message class: V4 - Nachrichten Verkauf (Variable Meldungen und EDI-Meldungen)

  • Message number: 362

  • Message text: Purchase order &1, item &2 still open, follow-on document available

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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V4362 - Details

  • Error Code: V4362

    Error Message: Purchase order &1, item &2 still open, follow-on document available


    Summary

    This error indicates that the specified purchase order item is still open because a follow-on document (such as a goods receipt, invoice, or delivery) has already been created for it. The system prevents certain actions on the PO item until the follow-on document is processed or cleared.


    Root Causes

    • A follow-on document (e.g., goods receipt, invoice receipt, or delivery) has been created for the PO item, but the PO item status remains open.
    • Attempting to change or delete a PO item that is partially or fully processed in subsequent documents.
    • Inconsistent status updates between the purchase order and its follow-on documents due to incomplete or interrupted processing.
    • User trying to perform an action (like deletion or cancellation) on a PO item that is linked to active follow-on documents.


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