How To Fix V4242 - The current cumul.issued quant. is less than cumul. quant. rec. by cust.

SAP Error Message - Details

• Message type: E = Error

• Message class: V4 - Nachrichten Verkauf (Variable Meldungen und EDI-Meldungen)

• Message number: 242

• Message text: The current cumul.issued quant. is less than cumul. quant. rec. by cust.

What causes this issue?

The current goods issue cumulative quantity is less than the incoming
cumulative quantity for the customer.
Scheduling agreement &V1&
Item &V2&
Contract release type &V3&
Cumulative issued quantity &V4&

System Response

The system rejects the entry.

How to fix this error?

Check both the cumulative quantities. The situation can either have
occured from an incorrect cumulative quantity received by customer, or,
for example, by incorrect goods issue postings (posting time does not
match physical goods issue).
If the cumulative quantity received by customer is incorrect, and the
release was imported via EDI, import the IDoc again in background
processing, and correct the cumulative quantity received by customer
accordingly. If the release is edited manually, correct the cumulative
quantity received by customer when you enter it.
If the cumulative quantity received by customer is correct, but it
contains deliveries for which the goods issue has not yet been posted,
update the goods issue postings before you import the IDoc or edit the
release manually. If this is not the case, and the cumulative issued
quantity and cumulative delivered quantity are too low for other
reasons, enter a corresponding correction delivery before you import
the IDoc again or edit the release manually.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message V4242 - The current cumul.issued quant. is less than cumul. quant. rec. by cust. ?

  The SAP error message V4242, which states "The current cumul. issued quant. is less than cumul. quant. rec. by cust.," typically occurs in the context of sales and distribution (SD) when there is a discrepancy between the quantities issued and the quantities received by the customer. This error is often related to the handling of stock and delivery processes in SAP.
  Cause:
  
  
  Quantity Mismatch: The cumulative quantity issued (the total quantity that has been delivered to the customer) is less than the cumulative quantity that the customer has received or is expected to receive. This can happen if:
  
  There are incomplete deliveries.
  There are errors in the sales order or delivery documents.
  The system is trying to process a return or adjustment that does not align with the quantities delivered.
  
  
  
  Incorrect Stock Management: If stock levels are not managed correctly, it can lead to discrepancies in the quantities that are recorded in the system.
  
  
  Data Entry Errors: Manual entry errors during the creation of sales orders, deliveries, or returns can lead to mismatches in quantities.
  
  
  Solution:
  
  
  Check Delivery Documents: Review the delivery documents associated with the sales order to ensure that the quantities delivered match what was expected. Look for any incomplete or pending deliveries.
  
  
  Review Sales Order: Verify the sales order to ensure that the quantities are correctly entered and that there are no discrepancies between the order and the delivery.
  
  
  Adjust Quantities: If there are discrepancies, you may need to adjust the quantities in the sales order or delivery document. This can involve:
  
  Creating additional deliveries if some items were not delivered.
  Adjusting the quantities in the sales order to reflect what has actually been delivered.
  
  
  
  Check Stock Levels: Ensure that stock levels are accurate and that there are no issues with stock management that could lead to discrepancies.
  
  
  Consult with SAP Support: If the issue persists, it may be beneficial to consult with your SAP support team or refer to SAP documentation for further troubleshooting steps.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VA03 (Display Sales Order), VL03N (Display Outbound Delivery), and MB51 (Material Document List) to help investigate the issue.
  SAP Notes: Check for any SAP Notes related to this error message for additional guidance or patches that may address the issue.
  User Permissions: Ensure that users have the appropriate permissions to make changes to sales orders and delivery documents, as restrictions can sometimes lead to errors.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.