How To Fix V4165 - Different sales organizations have been billed

SAP Error Message - Details

• Message type: E = Error

• Message class: V4 - Nachrichten Verkauf (Variable Meldungen und EDI-Meldungen)

• Message number: 165

• Message text: Different sales organizations have been billed

What causes this issue?

The referenced documents in the intermediate document (IDoc) belong to
different sales organizations:
Sales organization &V2& for the document with customer material &V1&
Sales organization &V4& for the document with customer material &V3&

System Response

The system terminates processing of the intermediate document (IDoc).

How to fix this error?

Create two IDocs so that there is only one sales organization per IDoc.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message V4165 - Different sales organizations have been billed ?

  The SAP error message V4165, which states "Different sales organizations have been billed," typically occurs in the context of billing documents and sales order processing. This error indicates that there is a mismatch between the sales organizations associated with the sales order and the billing document. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Sales Organization Mismatch: The sales order and the billing document are associated with different sales organizations. This can happen if the sales order was created under one sales organization, but the billing document is being processed under another.
  Data Entry Errors: Incorrect data entry during the creation of sales orders or billing documents can lead to this mismatch.
  Configuration Issues: There may be configuration settings in the SAP system that are not aligned, leading to inconsistencies in how sales organizations are assigned.
  
  Solution:
  
  
  Check Sales Order and Billing Document:
  
  Verify the sales organization assigned to both the sales order and the billing document. Ensure they match.
  You can do this by checking the sales order details in transaction VA03 and the billing document in transaction VF03.
  
  
  
  Correct the Sales Order or Billing Document:
  
  If the sales order is incorrect, you may need to create a new sales order with the correct sales organization.
  If the billing document is incorrect, you may need to reverse or cancel the billing document and create a new one that matches the sales order.
  
  
  
  Review Configuration:
  
  Check the configuration settings in the SAP system related to sales organizations. Ensure that the settings for billing and sales order processing are correctly aligned.
  This may involve consulting with your SAP configuration team or reviewing the relevant customizing settings in the SPRO transaction.
  
  
  
  User Training:
  
  Ensure that users involved in the sales order and billing processes are trained to avoid data entry errors that could lead to this issue.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  VA03: Display Sales Order
  VF03: Display Billing Document
  SPRO: Customizing settings
  
  
  
  Documentation: Refer to SAP Help documentation for detailed information on sales order and billing document processing.
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  
  By following these steps, you should be able to resolve the V4165 error and ensure that your sales orders and billing documents are correctly aligned with the appropriate sales organizations.