How To Fix V4101 - Quantity &1 in the credit advice does not equal &2 in the delivery

SAP Error Message - Details

• Message type: E = Error

• Message class: V4 - Nachrichten Verkauf (Variable Meldungen und EDI-Meldungen)

• Message number: 101

• Message text: Quantity &1 in the credit advice does not equal &2 in the delivery

Self-Explanatory Message

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• What is the cause and solution for SAP error message V4101 - Quantity &1 in the credit advice does not equal &2 in the delivery ?

  The SAP error message V4101 indicates a discrepancy between the quantity specified in the credit advice and the quantity in the delivery document. This error typically arises during the processing of credit memos or returns when the quantities do not match, which can lead to issues in inventory management and financial accounting.
  Cause:
  
  
  Quantity Mismatch: The quantity in the credit advice (or credit memo) does not match the quantity in the delivery document. This can happen if:
  
  The wrong quantity was entered in the credit memo.
  The delivery document was modified after the credit advice was created.
  There was a manual error in data entry.
  
  
  
  Partial Deliveries: If there were partial deliveries and the credit advice was created based on a different understanding of the delivered quantities.
  
  
  System Configuration: There may be configuration settings in the SAP system that enforce strict checks on quantity matching.
  
  
  Solution:
  
  
  Verify Quantities: Check the quantities in both the credit advice and the delivery document. Ensure that they match. If they do not, correct the quantity in the credit advice to match the delivery.
  
  
  Adjust Credit Memo: If the credit memo was created incorrectly, you may need to adjust it. This can involve:
  
  Deleting the incorrect credit memo and creating a new one with the correct quantity.
  Modifying the existing credit memo if the system allows it.
  
  
  
  Check Delivery Document: Review the delivery document to ensure that it reflects the correct quantities. If there are discrepancies, you may need to adjust the delivery document.
  
  
  Consult Documentation: If the issue persists, consult SAP documentation or your organization's SAP support team for further troubleshooting steps.
  
  
  System Configuration: If this error occurs frequently, it may be worth reviewing the system configuration related to credit memos and deliveries to ensure that it aligns with your business processes.
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like VA01 (Create Sales Order), VA02 (Change Sales Order), VA03 (Display Sales Order), VF01 (Create Billing Document), and VF02 (Change Billing Document) to manage sales documents.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  User Exits and BAdIs: If your organization has custom logic implemented, check if there are any user exits or BAdIs that might be affecting the processing of credit memos and deliveries.
  
  By following these steps, you should be able to resolve the V4101 error and ensure that the quantities in your credit advice and delivery documents are consistent.