How To Fix V2700 - Sales document cannot be saved - mandatory custom fields not filled

SAP Error Message - Details

• Message type: E = Error

• Message class: V2 - Kopierfunktionen der Verkaufsbelegbearbeitung

• Message number: 700

• Message text: Sales document cannot be saved - mandatory custom fields not filled

What causes this issue?

One or more mandatory custom fields have no value for this sales
document.

System Response

The sales document cannot be saved in this state.

How to fix this error?

Check the log to find out which mandatory custom fields are missing
values and then enter values for these fields via the 'Custom Fields'
tab on either the Sales Document Header Detail or the Sales Document
Item Detail.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message V2700 - Sales document cannot be saved - mandatory custom fields not filled ?

  The SAP error message V2700 indicates that a sales document cannot be saved because mandatory custom fields have not been filled. This typically occurs in the context of sales order processing, where certain fields have been defined as mandatory by the organization’s configuration in SAP.
  Cause:
  
  Mandatory Custom Fields: The error arises when the sales document (like a sales order) is missing values in custom fields that have been set as mandatory in the system configuration.
  Field Configuration: The fields in question may have been defined as mandatory in the sales document type configuration or through custom enhancements (e.g., user exits, BAdIs).
  User Input: The user may have overlooked filling in these fields while creating or modifying the sales document.
  
  Solution:
  
  Identify Mandatory Fields: Check the sales document type configuration to identify which custom fields are marked as mandatory. This can typically be done in the SAP customizing (transaction code SPRO) under Sales and Distribution settings.
  Fill in Required Fields: Ensure that all mandatory custom fields are filled in before attempting to save the sales document. This may involve:
  
  Navigating to the relevant tab in the sales order screen.
  Entering the required information in the custom fields.
  
  
  Review User Exits or BAdIs: If the mandatory fields are part of a custom enhancement, review the logic in the user exits or BAdIs to ensure they are functioning as intended.
  Consult Documentation: If available, refer to any internal documentation or guidelines that specify the required fields for sales documents.
  Testing: After filling in the required fields, attempt to save the document again to see if the error persists.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like VA01 (Create Sales Order), VA02 (Change Sales Order), or VA03 (Display Sales Order) to work with sales documents.
  Custom Fields: Custom fields can be created using the SAP enhancement framework, and their properties (like mandatory status) can be configured in the data dictionary or through the customizing settings.
  Error Logs: Check the application log (transaction SLG1) for more details on the error if it persists after filling in the fields.
  User Training: Ensure that users are trained on the importance of filling in all required fields to avoid this error in the future.
  
  If the issue continues after following these steps, it may be necessary to involve your SAP support team or a technical consultant to investigate further.