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How To Fix V2491 - No delivery block determined.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: V2 - Kopierfunktionen der Verkaufsbelegbearbeitung

  • Message number: 491

  • Message text: No delivery block determined.

  • Show details Hide details
  • What causes this issue?

    There are no delivery blocks assigned to sales document type &V1&.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message V2491 - No delivery block determined. ?

    The SAP error message V2491 ("No delivery block determined") typically occurs during the sales order processing or delivery creation when the system cannot determine a delivery block for the sales order. This can happen for various reasons, and understanding the cause is essential for resolving the issue.

    Causes:

    1. Missing Configuration: The delivery block may not be configured correctly in the system. This could be due to missing settings in the sales document type or the delivery type.

    2. Sales Order Status: The sales order may have a status that prevents delivery, such as being on hold or having a credit block.

    3. Master Data Issues: Problems with customer master data, material master data, or pricing conditions can lead to the inability to determine a delivery block.

    4. Custom Logic: If there are custom enhancements or user exits that affect the delivery block determination, they may not be functioning as expected.

    5. Incomplete Data: Required fields in the sales order or delivery document may be incomplete or incorrect, leading to the inability to determine a delivery block.

    Solutions:

    1. Check Configuration:

      • Review the configuration settings for the sales document type and delivery type in the SAP customizing (transaction SPRO).
      • Ensure that the delivery block settings are correctly defined.
    2. Review Sales Order Status:

      • Check the status of the sales order. If it is on hold or has a credit block, resolve those issues first.
    3. Validate Master Data:

      • Ensure that the customer master data and material master data are complete and accurate.
      • Check for any missing or incorrect data that could affect the delivery process.
    4. Debug Custom Logic:

      • If there are custom enhancements, debug the logic to ensure it is functioning correctly and not causing the issue.
    5. Complete Required Fields:

      • Verify that all required fields in the sales order and delivery document are filled out correctly.
    6. Check for User Exits or BAdIs:

      • If there are any user exits or BAdIs that influence delivery block determination, review their implementation to ensure they are not causing the issue.

    Related Information:

    • Transaction Codes: You may use transaction codes like VA03 (Display Sales Order), VL01N (Create Outbound Delivery), and SPRO (Customizing) to investigate and resolve the issue.
    • SAP Notes: Check for any relevant SAP Notes that may address known issues related to delivery blocks.
    • Documentation: Review SAP documentation for detailed information on delivery blocks and their configuration.

    By following these steps, you should be able to identify the cause of the V2491 error and implement the necessary solutions to resolve it.

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