How To Fix V2492 - Delivery block &1 is determined.

SAP Error Message - Details

• Message type: E = Error

• Message class: V2 - Kopierfunktionen der Verkaufsbelegbearbeitung

• Message number: 492

• Message text: Delivery block &1 is determined.

What causes this issue?

The order quantity <DS>&V2& </>in the sales order is larger than the
target quantity <DS>&V3& </>in the referred sales contract <DS>&V4&</>.

System Response

When the order quantity is larger than the referred target quantity, the
system ignores the down payment status and blocks deliveries.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message V2492 - Delivery block &1 is determined. ?

  The SAP error message V2492, which states "Delivery block &1 is determined," typically occurs in the context of sales and distribution (SD) when a delivery block is set on a sales order or delivery document. This block prevents the delivery of goods until certain conditions are met or issues are resolved.
  Cause:
  The delivery block can be caused by various factors, including:
  
  Credit Limit Exceeded: The customer has exceeded their credit limit, and the system blocks the delivery until the credit issue is resolved.
  Incomplete Data: Required data for processing the delivery is missing or incomplete.
  Material Availability: The materials required for the delivery are not available or are blocked for some reason.
  Custom Delivery Blocks: Custom delivery blocks may be configured in the system based on specific business rules or conditions.
  Sales Order Status: The sales order may be in a status that does not allow for delivery (e.g., blocked for billing).
  
  Solution:
  To resolve the V2492 error, you can take the following steps:
  
  
  Check Customer Credit: Review the customer's credit limit and outstanding invoices. If the credit limit is exceeded, either adjust the limit or clear outstanding payments.
  
  
  Review Sales Order: Check the sales order for any incomplete data or missing information. Ensure that all required fields are filled out correctly.
  
  
  Check Material Availability: Verify the availability of the materials in the order. If materials are not available, you may need to procure them or adjust the order.
  
  
  Review Delivery Blocks: Check if there are any custom delivery blocks set up in the system. You can do this by reviewing the configuration settings in the SAP system or consulting with your SAP administrator.
  
  
  Change Order Status: If the sales order is in a blocked status, you may need to change its status to allow for delivery. This may involve resolving any issues that caused the block.
  
  
  Consult Documentation: Refer to SAP documentation or your organization's internal guidelines for handling delivery blocks, as there may be specific procedures to follow.
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like VA03 (Display Sales Order), VL03N (Display Outbound Delivery), or VKM1 (Display Blocked SD Documents) to investigate the issue further.
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to delivery blocks.
  User Roles: Ensure that you have the necessary permissions to view and modify sales orders and deliveries.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in the Sales and Distribution module.