How To Fix V1875 - You can only reach the repairs screen with a repair request

SAP Error Message - Details

• Message type: E = Error

• Message class: V1 - Verkaufsbelegbearbeitung

• Message number: 875

• Message text: You can only reach the repairs screen with a repair request

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message V1875 - You can only reach the repairs screen with a repair request ?

  The SAP error message V1875, which states "You can only reach the repairs screen with a repair request," typically occurs in the context of the SAP Customer Service (CS) or Plant Maintenance (PM) modules. This error indicates that the user is trying to access the repairs screen without having a valid repair request in place.
  Cause:
  The primary cause of this error is that the system requires a repair request to be created and active before allowing access to the repairs screen. This is a safeguard to ensure that users are working within the context of a specific repair request, which contains all necessary information for processing repairs.
  Solution:
  To resolve this error, follow these steps:
  
  
  Create a Repair Request: 
  
  Navigate to the appropriate transaction for creating a repair request (e.g., IW31 for creating a maintenance order or a similar transaction depending on your configuration).
  Fill in the required fields and save the request.
  
  
  
  Access the Repairs Screen: 
  
  Once the repair request is created, you should be able to access the repairs screen without encountering the error.
  
  
  
  Check Authorizations: 
  
  Ensure that you have the necessary authorizations to create and view repair requests. If you lack the required permissions, contact your SAP security administrator.
  
  
  
  Review Configuration: 
  
  If the issue persists, it may be worth checking the configuration settings in the SAP system to ensure that the repair request process is set up correctly.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IW31 (Create Order), IW32 (Change Order), and IW33 (Display Order) for managing repair requests.
  Documentation: Refer to SAP Help documentation for detailed guidance on managing repair requests and understanding the workflow in the CS or PM modules.
  User Training: If this error is common among users, consider providing training sessions to ensure that all users understand the process of creating and managing repair requests.
  
  By following these steps, you should be able to resolve the V1875 error and successfully access the repairs screen in SAP.