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How To Fix V1831 - Dunning key &1 has not been defined


SAP Error Message - Details

  • Message type: E = Error

  • Message class: V1 - Verkaufsbelegbearbeitung

  • Message number: 831

  • Message text: Dunning key &1 has not been defined

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message V1831 - Dunning key &1 has not been defined ?

    The SAP error message V1831 indicates that a dunning key has not been defined in the system. Dunning keys are used in the dunning process to specify how overdue items should be handled, including the dunning levels and the associated procedures.

    Cause:

    The error occurs when:

    1. A dunning key is referenced in a dunning run or process, but it has not been defined in the system.
    2. The dunning key may have been deleted or not properly configured in the dunning settings.

    Solution:

    To resolve the error, you need to define the missing dunning key in the system. Here are the steps to do this:

    1. Access the Dunning Configuration:

      • Go to the SAP Easy Access screen.
      • Navigate to the following path: Financial Accounting (FI) -> Accounts Receivable -> Dunning -> Dunning Configuration.
    2. Define the Dunning Key:

      • Select the option to maintain dunning keys.
      • Check if the dunning key mentioned in the error message exists. If it does not, you will need to create it.
      • Click on "New Entries" to create a new dunning key.
      • Fill in the required fields, such as the dunning key, description, and any other relevant settings.
    3. Save the Configuration:

      • After entering the necessary information, save your changes.
    4. Re-run the Dunning Process:

      • After defining the dunning key, try to re-run the dunning process that triggered the error.

    Related Information:

    • Dunning Procedure: Ensure that the dunning procedure associated with the dunning key is also correctly configured. This includes specifying the dunning levels, dunning texts, and any other relevant parameters.
    • Authorization: Make sure you have the necessary authorizations to make changes to dunning configurations.
    • Testing: After making changes, it is advisable to test the dunning process in a development or test environment before applying changes to the production system.

    If the issue persists after following these steps, you may want to consult with your SAP support team or refer to SAP documentation for further troubleshooting.

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