How To Fix V1162 - Credit check (next customer check date has passed)

SAP Error Message - Details

• Message type: E = Error

• Message class: V1 - Verkaufsbelegbearbeitung

• Message number: 162

• Message text: Credit check (next customer check date has passed)

Results of credit limit check:

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

&V3&
___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___
| | | | | | | | | | |
| | | | | | | | | | ------> User exit 3
| | | | | | | | | --------> User exit 2
| | | | | | | | ----------> User exit 1
| | | | | | | ------------> max. dunning level
| | | | | | --------------> oldest open items
| | | | | ----------------> open items
| | | | ------------------> next check date
| | | --------------------> crit. fields
| | ----------------------> document value
| ------------------------> dyn. credit limit check
--------------------------> stat. credit limit check
' ' - check not active
'OK ' - check successful
'NOK' - check negative

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message V1162 - Credit check (next customer check date has passed) ?

  The SAP error message V1162, which states "Credit check (next customer check date has passed)," typically occurs during the sales order processing when the system performs a credit check on a customer. This error indicates that the scheduled date for the next credit check for the customer has passed, and as a result, the system is unable to proceed with the transaction.
  Cause:
  
  Next Check Date Passed: The primary cause of this error is that the date set for the next credit check for the customer has already passed. This means that the system expects a credit check to be performed, but it has not been done yet.
  Credit Management Settings: The credit management settings in SAP may not be configured correctly, leading to the system not recognizing that a credit check needs to be performed.
  Customer Master Data: The customer master data may have incorrect or outdated information regarding credit limits or credit check dates.
  
  Solution:
  To resolve the V1162 error, you can take the following steps:
  
  
  Perform a Manual Credit Check:
  
  Go to the customer master record (transaction code FD32 for display or FD32 for change).
  Check the "Credit Management" tab to see the "Next Check Date."
  If the date has passed, you may need to perform a manual credit check or update the credit status.
  
  
  
  Update the Next Check Date:
  
  If the next check date is outdated, you can update it to a future date. This can be done in the customer master record under the credit management section.
  Ensure that the credit limit and other relevant fields are also updated as necessary.
  
  
  
  Review Credit Management Configuration:
  
  Check the configuration settings for credit management in the SAP system (transaction code OB45 for credit control area settings).
  Ensure that the credit control area and related settings are correctly configured to allow for proper credit checks.
  
  
  
  Run Credit Check Program:
  
  You can run the credit check program (transaction code SCC1 or SCC4) to perform a mass credit check for customers if needed.
  
  
  
  Consult with Finance Team:
  
  If you are unsure about the credit limits or the implications of changing credit settings, consult with your finance or credit management team to ensure compliance with company policies.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  FD32: Display Customer Credit Management
  FD32: Change Customer Credit Management
  OB45: Credit Control Area Configuration
  SCC1: Credit Check Program
  
  
  Credit Management: Understanding how credit management works in SAP is crucial. It involves setting credit limits, monitoring customer creditworthiness, and ensuring that sales orders do not exceed these limits.
  Documentation: Refer to SAP Help documentation for detailed information on credit management and error handling.
  
  By following these steps, you should be able to resolve the V1162 error and ensure that the credit check process for the customer is functioning correctly.