How To Fix V1039 - The credit limit has been exceeded by &1 &2 (delivery block)

SAP Error Message - Details

• Message type: E = Error

• Message class: V1 - Verkaufsbelegbearbeitung

• Message number: 039

• Message text: The credit limit has been exceeded by &1 &2 (delivery block)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message V1039 - The credit limit has been exceeded by &1 &2 (delivery block) ?

  The SAP error message V1039 indicates that a credit limit has been exceeded for a customer, which results in a delivery block being applied to their order. This is a common issue in sales and distribution (SD) modules when the credit management settings are in place to prevent overextending credit to customers.
  Cause:
  
  Credit Limit Exceeded: The primary cause of this error is that the total amount of open orders, deliveries, and invoices for a customer has exceeded their predefined credit limit.
  Customer Master Data: The credit limit set in the customer master data (transaction code XD02 or VD02) may be too low for the current order volume.
  Credit Management Settings: The credit management settings in the system may be configured to block deliveries when the credit limit is exceeded.
  Open Items: There may be outstanding invoices or open items that contribute to the total credit exposure for the customer.
  
  Solution:
  
  
  Review Customer Credit Limit:
  
  Check the customer’s credit limit in the customer master data. You can do this using transaction code XD02 or VD02.
  If necessary, increase the credit limit to accommodate the current order.
  
  
  
  Check Open Items:
  
  Review the customer’s open items to see if there are any overdue invoices or payments that need to be addressed. This can be done using transaction code FBL5N (Customer Line Item Display).
  Encourage the customer to settle any outstanding invoices.
  
  
  
  Adjust Credit Management Settings:
  
  If the credit management settings are too strict, consider adjusting them. This can be done in the configuration settings for credit management (transaction code OB45 for credit control area settings).
  You may also want to review the risk categories and credit checks configured in the system.
  
  
  
  Manual Override:
  
  If it is necessary to proceed with the delivery despite the credit limit being exceeded, a user with the appropriate authorization can manually override the credit block. This should be done with caution and typically requires approval.
  
  
  
  Communication with Customer:
  
  Communicate with the customer regarding their credit situation and discuss payment options or arrangements to clear outstanding balances.
  
  
  
  Related Information:
  
  Credit Management in SAP: Understanding how credit management works in SAP can help in troubleshooting and preventing such issues in the future. Familiarize yourself with the configuration settings and how they impact customer transactions.
  Transaction Codes:
  
  XD02 / VD02: Change Customer Master Data
  FBL5N: Customer Line Item Display
  OB45: Credit Control Area Configuration
  
  
  Documentation: Refer to SAP Help documentation for detailed information on credit management and error handling.
  
  By following these steps, you should be able to resolve the V1039 error and manage customer credit limits effectively.