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How To Fix V1032 - Customer & is not defined for sales from &


SAP Error Message - Details

  • Message type: E = Error

  • Message class: V1 - Verkaufsbelegbearbeitung

  • Message number: 032

  • Message text: Customer & is not defined for sales from &

  • Show details Hide details
  • What causes this issue?

    No country-specific data has been created for the delivering country.
    Country-specific data means above all tax classifications. The
    delivering country is determined from the plant for the item.

    System Response

    The system does not permit entries for plants for which the country of
    the sold-to party is not maintained, because no taxes can be
    determined.

    How to fix this error?

    Check whether you can enter another plant for which the necessary data
    has been maintained. If not, you must maintain the country-specific
    data for the customer.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message V1032 - Customer & is not defined for sales from & ?

    The SAP error message V1032, which states "Customer & is not defined for sales from &," typically occurs in the context of sales order processing or when attempting to create a sales document. This error indicates that the customer specified in the transaction is not set up for sales in the specified sales area (which includes the sales organization, distribution channel, and division).

    Cause:

    1. Customer Master Data: The customer may not have been created or properly configured in the system for the specific sales area you are trying to use.
    2. Sales Area Configuration: The sales area (sales organization, distribution channel, division) may not be assigned to the customer in the customer master data.
    3. Data Entry Error: There may be a typo or incorrect entry in the customer number or sales area.

    Solution:

    1. Check Customer Master Data:

      • Go to the transaction code XD03 (Display Customer) or VD03 (Display Customer - Sales Area).
      • Enter the customer number and check if the customer is defined for the relevant sales area.
      • If the customer is not defined for the sales area, you will need to create or update the customer master data.
    2. Create/Update Customer for Sales Area:

      • If the customer is not defined for the sales area, use transaction code XD01 (Create Customer) or VD01 (Create Customer - Sales Area) to create the customer for the specific sales area.
      • Ensure that you fill in all required fields, including sales organization, distribution channel, and division.
    3. Verify Sales Area Configuration:

      • Ensure that the sales area you are trying to use is correctly configured in the system.
      • Check if the sales organization, distribution channel, and division are active and properly set up.
    4. Check for Data Entry Errors:

      • Double-check the customer number and sales area entered in the transaction to ensure there are no typos or incorrect entries.

    Related Information:

    • Transaction Codes:
      • XD03 / VD03: Display Customer
      • XD01 / VD01: Create Customer
      • XD02 / VD02: Change Customer
    • Customer Master Data: It is essential to maintain accurate and complete customer master data for effective sales order processing.
    • Sales Area: The sales area is a critical component in SAP sales and distribution, and it must be correctly defined for each customer to avoid errors during sales transactions.

    If you continue to experience issues after following these steps, it may be helpful to consult with your SAP administrator or support team for further assistance.

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