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How To Fix UX380 - Single clearing & not allowed


SAP Error Message - Details

  • Message type: E = Error

  • Message class: UX - TR: Business Partner and Loan Conversion

  • Message number: 380

  • Message text: Single clearing & not allowed

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message UX380 - Single clearing & not allowed ?

    The SAP error message UX380 ("Single clearing & not allowed") typically occurs in the context of financial transactions, particularly when dealing with clearing operations in accounts payable or accounts receivable. This error indicates that the system is not allowing a single clearing operation for the specified transaction or document.

    Cause:

    1. Transaction Type Restrictions: The error may arise if the transaction type you are trying to clear does not support single clearing. Some transaction types may require batch processing or multiple entries to be cleared together.

    2. Configuration Settings: The system configuration may restrict single clearing for certain accounts or document types. This could be due to settings in the financial accounting module (FI) or specific company code settings.

    3. Document Status: The document you are trying to clear may not be in a status that allows for clearing. For example, if the document is already cleared or if it has been posted incorrectly.

    4. User Authorizations: The user may not have the necessary authorizations to perform the clearing operation.

    Solution:

    1. Check Transaction Type: Verify the transaction type you are trying to clear. Ensure that it is allowed for single clearing. If not, consider using a batch clearing process.

    2. Review Configuration: Consult with your SAP configuration team to review the settings related to clearing operations. They may need to adjust the configuration to allow single clearing for the specific accounts or document types.

    3. Document Status Verification: Check the status of the document you are trying to clear. Ensure that it is eligible for clearing and that there are no issues with its posting.

    4. User Authorizations: Ensure that the user attempting the clearing has the necessary authorizations. If not, the user may need to be granted additional permissions.

    5. Use Alternative Clearing Methods: If single clearing is not allowed, consider using alternative methods such as clearing multiple documents together or using a different clearing transaction.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or patches related to the UX380 error. SAP frequently updates its knowledge base with solutions for common errors.

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as F-32 (Clear Customer), F-44 (Clear Vendor), or F-03 (Clear G/L Account) to understand the clearing processes better.

    • Documentation: Review SAP documentation or user manuals related to financial clearing processes for additional insights and best practices.

    If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.

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