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How To Fix UX368 - Post office bank account & & not valid


SAP Error Message - Details

  • Message type: E = Error

  • Message class: UX - TR: Business Partner and Loan Conversion

  • Message number: 368

  • Message text: Post office bank account & & not valid

  • Show details Hide details
  • What causes this issue?

    The specified post office bank account does not correspond to the
    country key.

    System Response

    The system refuses to transfer the partner.

    How to fix this error?

    Check the post office bank account number and the country key. You
    check the country key against table T005.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message UX368 - Post office bank account & & not valid ?

    The SAP error message "UX368 Post office bank account & & not valid" typically indicates that there is an issue with the bank account information associated with a post office account in the SAP system. This error can occur in various contexts, such as during payment processing, vendor master data maintenance, or when executing financial transactions.

    Cause:

    1. Invalid Bank Account Number: The bank account number entered may not conform to the expected format or may not exist in the system.
    2. Missing Bank Details: The vendor or customer master data may not have the required bank details filled in.
    3. Incorrect Bank Key: The bank key associated with the account may be incorrect or not valid.
    4. Inactive or Blocked Account: The bank account may be inactive or blocked in the system.
    5. Configuration Issues: There may be configuration issues in the bank account settings within the SAP system.

    Solution:

    1. Verify Bank Account Information:

      • Check the bank account number and ensure it is entered correctly.
      • Ensure that the bank key is valid and corresponds to the correct bank.
    2. Check Vendor/Customer Master Data:

      • Go to the vendor or customer master data and verify that all required bank details are filled in correctly.
      • Ensure that the account is not marked as inactive or blocked.
    3. Update Bank Details:

      • If the bank account is invalid or missing, update the vendor or customer master data with the correct bank account information.
    4. Consult with Financial Team:

      • If you are unsure about the validity of the bank account or need to confirm details, consult with your finance or accounting team.
    5. Review Configuration:

      • If the issue persists, review the configuration settings related to bank accounts in the SAP system. This may require assistance from an SAP consultant or system administrator.
    6. Testing:

      • After making the necessary changes, test the transaction again to ensure that the error has been resolved.

    Related Information:

    • Transaction Codes: You may use transaction codes like FK02 (Change Vendor) or FD02 (Change Customer) to access and modify the master data.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • Documentation: Refer to SAP documentation for guidelines on managing bank accounts and vendor/customer master data.

    If the problem continues after following these steps, it may be beneficial to engage with SAP support or your internal IT team for further investigation.

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