How To Fix UWS_SURVEY_GUI040 - Confirmation page active; save before use

SAP Error Message - Details

• Message type: E = Error

• Message class: UWS_SURVEY_GUI - Messages Package UWS_SURVEY_GUI

• Message number: 040

• Message text: Confirmation page active; save before use

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message UWS_SURVEY_GUI040 - Confirmation page active; save before use ?

  The SAP error message "UWS_SURVEY_GUI040 Confirmation page active; save before use" typically occurs in the context of SAP's survey or feedback management functionalities. This error indicates that there is an active confirmation page that needs to be saved before you can proceed with other actions.
  Cause:
  
  Active Confirmation Page: The error arises when a user tries to navigate away from or perform another action while a confirmation page is still open and unsaved.
  Unsaved Changes: If there are changes made on the confirmation page that have not been saved, SAP will prevent further actions to avoid data loss.
  
  Solution:
  
  Save Changes: The immediate solution is to save any changes made on the confirmation page. Look for a "Save" button or option on the page and click it to save your work.
  Check for Pop-ups: Ensure that there are no pop-up dialogs or messages that require your attention before you can proceed.
  Refresh the Page: If you believe there are no changes to save, try refreshing the page or navigating back to the previous screen and then returning to the confirmation page.
  Log Out and Log Back In: If the issue persists, logging out of the SAP system and logging back in can sometimes resolve session-related issues.
  Contact Support: If none of the above solutions work, consider reaching out to your SAP support team or system administrator for further assistance.
  
  Related Information:
  
  User Training: Ensure that users are trained on how to properly navigate and save changes within the SAP survey or feedback management modules.
  System Configuration: Check if there are any specific configurations or customizations in your SAP environment that might affect how confirmation pages are handled.
  Documentation: Refer to SAP documentation or help resources for more detailed information on managing surveys and feedback processes.
  
  By following these steps, you should be able to resolve the error and continue using the SAP system without further issues.