How To Fix USMD4117 - No Work Items found for change request &1

SAP Error Message - Details

• Message type: E = Error

• Message class: USMD4 - Master Data: Workflow Log, JNET Applications, Etc.

• Message number: 117

• Message text: No Work Items found for change request &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message USMD4117 - No Work Items found for change request &1 ?

  The SAP error message USMD4117, which states "No Work Items found for change request &1," typically occurs in the context of SAP Master Data Governance (MDG) when a user attempts to process a change request but the system cannot find any work items associated with that request.
  Cause:
  
  No Work Items Created: The change request may not have any work items created yet. This can happen if the request is still in the initial stages and has not been processed or approved.
  Work Item Deletion: The work items may have been deleted or removed from the workflow, either manually or due to a system error.
  Authorization Issues: The user may not have the necessary authorizations to view or access the work items associated with the change request.
  Incorrect Change Request ID: The change request ID provided may be incorrect or does not exist in the system.
  Workflow Configuration Issues: There may be issues with the workflow configuration that prevent work items from being generated or displayed.
  
  Solution:
  
  Check Change Request Status: Verify the status of the change request to ensure that it has been properly created and is in a state that generates work items.
  Review Workflow Logs: Check the workflow logs to see if there are any errors or issues that might have prevented work items from being created.
  Verify Authorization: Ensure that the user has the necessary authorizations to view and process work items. This may involve checking roles and permissions in the SAP system.
  Confirm Change Request ID: Double-check the change request ID to ensure it is correct and exists in the system.
  Reprocess the Change Request: If the change request is in a state that allows it, try to reprocess or resubmit it to generate the work items again.
  Consult with Technical Support: If the issue persists, it may be necessary to consult with your SAP technical support team or a functional consultant to investigate further, especially if it involves workflow configuration.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  MDG Documentation: Review the SAP Master Data Governance documentation for insights on how change requests and workflows are managed.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SWI1 (Work Item Selection) to monitor work items and workflows.
  User Forums: Consider checking SAP community forums or user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.