How To Fix USMD2397 - Change request step-dependent navigation was skipped

SAP Error Message - Details

• Message type: E = Error

• Message class: USMD2 - Master Data: UI Modeling

• Message number: 397

• Message text: Change request step-dependent navigation was skipped

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message USMD2397 - Change request step-dependent navigation was skipped ?

  The SAP error message USMD2397, which states "Change request step-dependent navigation was skipped," typically occurs in the context of the SAP Master Data Governance (MDG) application. This error indicates that the system has skipped a navigation step that is dependent on the change request process.
  Cause:
  The error can be caused by several factors, including:
  
  
  Configuration Issues: The navigation steps may not be properly configured in the change request process. This could be due to missing or incorrect settings in the MDG configuration.
  
  
  Authorization Problems: The user may not have the necessary authorizations to execute the navigation step, leading to it being skipped.
  
  
  Data Issues: There may be inconsistencies or issues with the data being processed in the change request, which can prevent the navigation from occurring.
  
  
  Technical Errors: There could be underlying technical issues, such as bugs in the system or problems with the underlying database.
  
  
  Solution:
  To resolve the USMD2397 error, you can take the following steps:
  
  
  Check Configuration:
  
  Review the configuration settings for the change request process in the MDG application. Ensure that all navigation steps are correctly defined and that there are no missing components.
  
  
  
  Review Authorizations:
  
  Verify that the user has the necessary authorizations to perform the actions associated with the change request. You may need to consult with your SAP security team to ensure proper roles and permissions are assigned.
  
  
  
  Data Validation:
  
  Check the data being processed in the change request for any inconsistencies or errors. Ensure that all required fields are filled out correctly and that the data adheres to any validation rules.
  
  
  
  Debugging:
  
  If the issue persists, consider using the SAP debugging tools to trace the execution of the change request process. This can help identify where the navigation step is being skipped and why.
  
  
  
  Consult SAP Notes:
  
  Look for relevant SAP Notes or Knowledge Base Articles (KBAs) that may address this specific error. SAP frequently updates its documentation and may have provided solutions or patches for known issues.
  
  
  
  Contact SAP Support:
  
  If you are unable to resolve the issue through the above steps, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any relevant logs or screenshots.
  
  
  
  Related Information:
  
  SAP Master Data Governance (MDG): Familiarize yourself with the MDG framework and its components, as understanding the overall architecture can help in troubleshooting.
  Change Request Process: Review the documentation related to the change request process in MDG to understand how navigation steps are defined and executed.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can share their experiences and solutions.
  
  By following these steps, you should be able to diagnose and resolve the USMD2397 error effectively.