How To Fix USMD2396 - Class: cl_usmd_navigation_assist Method: get_application_data

SAP Error Message - Details

• Message type: E = Error

• Message class: USMD2 - Master Data: UI Modeling

• Message number: 396

• Message text: Class: cl_usmd_navigation_assist Method: get_application_data

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message USMD2396 - Class: cl_usmd_navigation_assist Method: get_application_data ?

  The SAP error message USMD2396 typically relates to issues encountered in the context of the SAP Master Data Governance (MDG) application, specifically when using the navigation assist functionality. This error can occur when there are problems retrieving application data, which may be due to various reasons.
  Cause:
  
  Data Inconsistency: There may be inconsistencies or missing data in the underlying master data that the navigation assist is trying to access.
  Authorization Issues: The user may not have the necessary authorizations to access certain data or perform specific actions.
  Configuration Issues: Incorrect configuration settings in the MDG system can lead to this error.
  System Performance: If the system is under heavy load or if there are performance issues, it may lead to timeouts or failures in data retrieval.
  Custom Code: If there are custom enhancements or modifications in the MDG system, they may interfere with standard functionality.
  
  Solution:
  
  Check Data Consistency: Verify the integrity of the master data being accessed. Ensure that all required fields are populated and that there are no inconsistencies.
  Review Authorizations: Ensure that the user encountering the error has the necessary authorizations to access the data. This can be checked in transaction SU53 or by consulting with your security team.
  Configuration Review: Review the configuration settings related to the navigation assist and ensure they are set up correctly. This may involve checking the relevant customizing settings in the MDG application.
  System Performance: Monitor system performance and check for any ongoing issues. If the system is slow, consider optimizing performance or checking for background jobs that may be affecting it.
  Debugging: If the issue persists, consider debugging the method get_application_data in the class cl_usmd_navigation_assist to identify the root cause of the error. This may require the assistance of a developer or SAP support.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error. SAP frequently releases updates and patches that may resolve known issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE80 (Object Navigator), SE37 (Function Module), and SE24 (Class Builder) for debugging and analysis.
  SAP Support: If the issue cannot be resolved internally, consider reaching out to SAP Support with detailed information about the error, including the context in which it occurs and any relevant logs or screenshots.
  Documentation: Review the official SAP documentation for Master Data Governance for additional insights and troubleshooting steps.
  
  By following these steps, you should be able to identify and resolve the issue related to the USMD2396 error message in SAP.