How To Fix USMD2180 - Create a note and specify a reason for rejecting the change request

SAP Error Message - Details

• Message type: E = Error

• Message class: USMD2 - Master Data: UI Modeling

• Message number: 180

• Message text: Create a note and specify a reason for rejecting the change request

What causes this issue?

If you reject a change request, disagree with it, or forward it for
revision, you have to enter a reason for this on the <ZK><LS>Notes</></>
tab page.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message USMD2180 - Create a note and specify a reason for rejecting the change request ?

  The SAP error message USMD2180 typically occurs in the context of the SAP Master Data Governance (MDG) application when a user attempts to reject a change request without providing a reason. This message indicates that the system requires a note or reason to be specified for the rejection of the change request.
  Cause:
  The primary cause of this error is that the system is configured to mandate a reason for rejecting change requests. This is often a part of the governance process to ensure that all rejections are documented and can be reviewed later for audit purposes.
  Solution:
  To resolve the USMD2180 error, follow these steps:
  
  
  Open the Change Request: Navigate to the change request that you want to reject.
  
  
  Select the Reject Option: Choose the option to reject the change request.
  
  
  Provide a Reason: When prompted, enter a note or reason for the rejection. This could be a brief explanation of why the change request is being rejected, such as "Insufficient data," "Incorrect information," or any other relevant reason.
  
  
  Save the Changes: After entering the reason, save the changes to complete the rejection process.
  
  
  Related Information:
  
  
  Configuration Settings: The requirement for a rejection reason can be configured in the MDG settings. If you are an administrator, you may want to check the configuration to see if this requirement can be adjusted based on your organization's needs.
  
  
  Audit Trail: Keeping a record of rejection reasons is important for maintaining an audit trail and ensuring accountability in the change request process.
  
  
  User Training: Ensure that users involved in the change request process are trained on the importance of providing reasons for rejections and how to do so in the system.
  
  
  Documentation: Refer to the SAP Help Portal or your organization's internal documentation for more detailed guidance on handling change requests in SAP MDG.
  
  
  By following these steps and understanding the context of the error, you should be able to effectively address the USMD2180 error message in SAP.