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How To Fix UPS1077 - Background job for e-mail dispatch is incorrect


SAP Error Message - Details

  • Message type: E = Error

  • Message class: UPS1 - SEM-BPS Status and Tracking System Messages

  • Message number: 077

  • Message text: Background job for e-mail dispatch is incorrect

  • Show details Hide details
  • What causes this issue?

    There is a problem with the background job for sending e-mail for
    subplan &V1&, planning sesion &V2&.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    To check job '&V3&', choose <ZK>System</>-> <ZK>Own jobs</> from the
    menu.

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message UPS1077 - Background job for e-mail dispatch is incorrect ?

    The SAP error message UPS1077 indicates that there is an issue with the background job responsible for email dispatch. This error typically arises in the context of SAP's Universal Print Services (UPS) or when using SAP's email functionalities. Here are some potential causes, solutions, and related information for this error:

    Causes:

    1. Configuration Issues: The background job for email dispatch may not be configured correctly. This could include incorrect job parameters or scheduling issues.
    2. Job Status: The background job may be in a failed state or not running at all.
    3. Authorization Issues: The user executing the job may not have the necessary authorizations to send emails.
    4. SMTP Configuration: There may be issues with the SMTP server configuration, preventing emails from being sent.
    5. System Errors: There could be underlying system errors or issues with the SAP application server.

    Solutions:

    1. Check Job Configuration:

      • Go to transaction code SM37 to check the status of the background job.
      • Ensure that the job is scheduled correctly and that all parameters are set appropriately.
    2. Review Job Logs:

      • In SM37, review the job logs for any specific error messages that can provide more context on the failure.
    3. Check Authorizations:

      • Ensure that the user executing the job has the necessary authorizations to send emails. This can be checked in transaction SU01.
    4. Verify SMTP Settings:

      • Check the SMTP configuration in transaction SCOT. Ensure that the SMTP node is correctly configured and that the connection to the SMTP server is working.
    5. Restart the Job:

      • If the job has failed, you can try to restart it. In SM37, select the job and choose the option to restart.
    6. Check System Logs:

      • Use transaction SM21 to check the system logs for any related errors that might provide additional insights.
    7. Consult SAP Notes:

      • Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide patches and updates.

    Related Information:

    • Transaction Codes:

      • SM37: Monitor Background Jobs
      • SCOT: SMTP Configuration
      • SU01: User Maintenance
      • SM21: System Log
    • SAP Documentation: Refer to the official SAP documentation for Universal Print Services and email dispatch for more detailed configuration and troubleshooting steps.

    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.

    If the issue persists after trying the above solutions, it may be necessary to involve your SAP Basis team or contact SAP support for further assistance.

    • Do you have any question about this error?


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