How To Fix UPS1076 - Background job for e-mail dispatch restarted successfully

SAP Error Message - Details

• Message type: E = Error

• Message class: UPS1 - SEM-BPS Status and Tracking System Messages

• Message number: 076

• Message text: Background job for e-mail dispatch restarted successfully

What causes this issue?

A background job was scheduled successfully for subplan &V1&, planning
session &V2& to send a start e-mail.
Note:
This backgound job was scheduled to be executed immediately.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

To check job '&V3&', select <ZK>System</>-> <ZK>Own jobs</> from
the menu.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message UPS1076 - Background job for e-mail dispatch restarted successfully ?

  The SAP error message UPS1076 indicates that a background job responsible for email dispatch has been restarted successfully. This message typically does not indicate a critical error but rather informs you that the job was restarted after encountering an issue.
  Cause:
  The cause of this message can vary, but common reasons include:
  
  Temporary System Issues: The job may have failed due to temporary issues such as system overload, network problems, or resource unavailability.
  Configuration Issues: There may be misconfigurations in the email dispatch settings or the job itself.
  Job Scheduling Conflicts: Conflicts with other scheduled jobs may have caused the email dispatch job to fail initially.
  Email Server Issues: Problems with the email server or SMTP settings can lead to failures in sending emails.
  
  Solution:
  To address the UPS1076 message, consider the following steps:
  
  
  Check Job Logs: Review the job logs for the email dispatch job to identify any specific errors or warnings that occurred before the job was restarted. This can provide insights into what caused the initial failure.
  
  
  Monitor System Performance: Ensure that the system is not overloaded and that there are sufficient resources (CPU, memory, etc.) available for background jobs.
  
  
  Review Configuration: Verify the configuration settings for email dispatch in transaction codes like SCOT (SAPconnect) to ensure that all parameters are correctly set.
  
  
  Check Email Server: Ensure that the email server is operational and that the SMTP settings are correct. Test the connection to the email server if necessary.
  
  
  Job Scheduling: Check for any conflicts with other scheduled jobs that might be running at the same time. Adjust the scheduling if necessary to avoid overlaps.
  
  
  Error Handling: Implement error handling mechanisms to manage failures more gracefully in the future, such as alerts or notifications when jobs fail.
  
  
  Consult Documentation: Refer to SAP documentation or support notes related to email dispatch and background job management for additional troubleshooting steps.
  
  
  Related Information:
  
  Transaction Codes: Use transaction codes like SM37 (to monitor background jobs) and SCOT (to configure SAPconnect) for managing and troubleshooting email dispatch jobs.
  SAP Notes: Check SAP Notes for any known issues or patches related to email dispatch and background job processing.
  System Logs: Review system logs (transaction SM21) for any related errors that might provide further context.
  
  If the issue persists after following these steps, consider reaching out to SAP support for further assistance.