How To Fix UPS1017 - User &1 has no entry in the hierarchy

SAP Error Message - Details

• Message type: E = Error

• Message class: UPS1 - SEM-BPS Status and Tracking System Messages

• Message number: 017

• Message text: User &1 has no entry in the hierarchy

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message UPS1017 - User &1 has no entry in the hierarchy ?

  The SAP error message UPS1017 ("User &1 has no entry in the hierarchy") typically occurs in the context of user authorizations and roles within the SAP system, particularly when dealing with user hierarchies in the context of SAP Business Warehouse (BW) or SAP BusinessObjects.
  Cause:
  The error indicates that the user specified (represented by &1) does not have a corresponding entry in the hierarchy that is being referenced. This can happen for several reasons:
  
  Missing Hierarchy Assignment: The user has not been assigned to a specific node or level in the hierarchy.
  Incorrect User ID: The user ID being referenced may be incorrect or misspelled.
  Hierarchy Configuration Issues: The hierarchy itself may not be properly configured or activated.
  Authorization Issues: The user may not have the necessary authorizations to access the hierarchy.
  
  Solution:
  To resolve the UPS1017 error, you can take the following steps:
  
  
  Check User Assignment:
  
  Go to the relevant hierarchy in the SAP system and verify if the user is assigned to the correct node or level.
  If the user is not assigned, you may need to add them to the appropriate level in the hierarchy.
  
  
  
  Verify User ID:
  
  Ensure that the user ID being referenced in the error message is correct. Check for any typos or discrepancies.
  
  
  
  Review Hierarchy Configuration:
  
  Check the configuration of the hierarchy to ensure it is set up correctly. This includes verifying that the hierarchy is active and that all necessary nodes are defined.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access the hierarchy. This may involve checking roles and profiles assigned to the user.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on managing user hierarchies and authorizations.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like SU01 (User Maintenance) to check user details and PFCG (Role Maintenance) to review roles and authorizations.
  Hierarchy Management: Familiarize yourself with how hierarchies are managed in your specific SAP module (e.g., BW, BusinessObjects).
  User Roles and Profiles: Understanding how roles and profiles work in SAP can help in troubleshooting authorization-related issues.
  
  By following these steps, you should be able to identify and resolve the cause of the UPS1017 error in your SAP system.