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How To Fix UPS1016 - Error when reading the hierarchy


SAP Error Message - Details

  • Message type: E = Error

  • Message class: UPS1 - SEM-BPS Status and Tracking System Messages

  • Message number: 016

  • Message text: Error when reading the hierarchy

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message UPS1016 - Error when reading the hierarchy ?

    The SAP error message UPS1016, which states "Error when reading the hierarchy," typically occurs in the context of SAP systems when there is an issue with the hierarchical data structure that the system is trying to access. This error can arise in various scenarios, such as when working with master data, organizational structures, or reporting hierarchies.

    Causes of UPS1016 Error

    1. Missing Hierarchy Data: The hierarchy data that the system is trying to access may not exist or may have been deleted.
    2. Incorrect Hierarchy Configuration: There may be issues with the configuration of the hierarchy, such as incorrect settings or missing nodes.
    3. Authorization Issues: The user may not have the necessary authorizations to access the hierarchy data.
    4. Data Consistency Issues: There may be inconsistencies in the data that prevent the hierarchy from being read correctly.
    5. Technical Issues: There could be underlying technical issues, such as database problems or system bugs.

    Solutions to UPS1016 Error

    1. Check Hierarchy Data: Verify that the hierarchy data exists and is correctly configured. You can do this by navigating to the relevant transaction or report that uses the hierarchy.
    2. Review Configuration: Ensure that the hierarchy is set up correctly in the system. This may involve checking the settings in the relevant customizing transactions.
    3. User Authorizations: Check the user’s authorizations to ensure they have the necessary permissions to access the hierarchy data.
    4. Data Consistency Check: Run consistency checks on the data to identify and resolve any inconsistencies. This may involve using specific SAP transactions or tools designed for data validation.
    5. Consult SAP Notes: Look for relevant SAP Notes that may address this specific error. SAP frequently releases notes that provide solutions or workarounds for known issues.
    6. System Logs: Check the system logs (transaction SLG1) for more detailed error messages that may provide additional context for the issue.
    7. Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP Support for further assistance.

    Related Information

    • Transaction Codes: Depending on the context of the error, you may need to use specific transaction codes to access hierarchy data or configuration settings (e.g., OKEQ for cost center hierarchies).
    • SAP Documentation: Refer to SAP Help documentation for detailed information on hierarchy management and troubleshooting.
    • Community Forums: SAP Community and other forums can be valuable resources for finding similar issues and solutions shared by other users.

    By following these steps, you should be able to diagnose and resolve the UPS1016 error in your SAP system.

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