How To Fix UPS492 - Automatic sending is being executed ...

SAP Error Message - Details

• Message type: E = Error

• Message class: UPS - ALE Distribution Packet

• Message number: 492

• Message text: Automatic sending is being executed ...

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message UPS492 - Automatic sending is being executed ... ?

  The SAP error message UPS492, which states "Automatic sending is being executed ...", typically occurs in the context of the SAP system's background processing, particularly when dealing with the automatic sending of documents or messages (like emails, notifications, etc.) through the SAP system.
  Cause:
  
  Background Job Running: The error usually indicates that a background job responsible for sending messages or documents is currently running. This can happen if the system is processing a large number of messages or if there is a delay in the job execution.
  Locking Issues: There may be a locking issue where another process is trying to access the same resources, causing a conflict.
  Configuration Issues: Incorrect configuration of the output determination or communication settings can also lead to this error.
  
  Solution:
  
  Wait for Completion: If the message indicates that a process is currently running, the simplest solution is to wait for the job to complete. You can check the status of background jobs in transaction code SM37.
  Check Job Logs: Review the job logs for any errors or warnings that might indicate why the job is taking longer than expected.
  Restart the Job: If the job seems to be stuck, you may need to cancel it and restart it. This can be done in transaction SM37.
  Check for Locks: Use transaction SM12 to check for any locks that might be preventing the job from completing. If you find any locks that are no longer needed, you can delete them.
  Review Configuration: Ensure that the output determination and communication settings are correctly configured. This includes checking the settings in transaction NACE for output types and ensuring that the necessary communication methods (like email, fax, etc.) are properly set up.
  System Performance: If the system is under heavy load, consider optimizing performance or scheduling jobs during off-peak hours.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM37 (Job Monitoring), SM12 (Lock Entries), and NACE (Output Types).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for relevant notes in the SAP Support Portal.
  Documentation: Review SAP documentation related to background processing and output management for more detailed guidance on configuration and troubleshooting.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.