How To Fix UPP_SERV004 - Incorrect display tool set up. Layout cannot be displayed

SAP Error Message - Details

• Message type: E = Error

• Message class: UPP_SERV - Messages for Services in Manual Planning

• Message number: 004

• Message text: Incorrect display tool set up. Layout cannot be displayed

What causes this issue?

The layout should be displayed in the Microsoft Excel Web Component.
But in the definition of the layout it was determined that the SAP List
Viewer (ALV) should be used to display the layout.

System Response

The layout cannot be displayed.

How to fix this error?

Proceed in one of the following ways:
Change the display variant in the Web Interface Builder to HTML.
Open the layout in the planning environment in the change mode and
change the layout as follows:
Set Microsoft Excel as the display tool.
Switch to the third screen of the Layout Builder.
In the settings for Excel choose "Publish for Web".
Save the layout.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message UPP_SERV004 - Incorrect display tool set up. Layout cannot be displayed ?

  The SAP error message UPP_SERV004: Incorrect display tool set up. Layout cannot be displayed typically occurs in the context of SAP's User Productivity Pack (UPP) or when using certain reporting tools or layouts in SAP systems. This error indicates that there is an issue with the configuration or setup of the display tool that is supposed to render the layout.
  Causes:
  
  Incorrect Configuration: The display tool (like SAP GUI, Web GUI, or other reporting tools) may not be configured correctly in the SAP system.
  Missing Components: Required components or add-ons for the display tool may be missing or not installed.
  User Authorizations: The user may not have the necessary authorizations to access the display tool or the specific layout.
  Corrupted Layout: The layout file itself may be corrupted or improperly defined.
  Version Mismatch: There may be a mismatch between the version of the display tool and the SAP system.
  
  Solutions:
  
  Check Configuration: Verify the configuration settings for the display tool in the SAP system. Ensure that all necessary parameters are set correctly.
  Install Missing Components: If any components or add-ons are missing, install them as per the requirements of the display tool.
  Review User Authorizations: Check the user roles and authorizations to ensure that the user has the necessary permissions to access the layout.
  Recreate Layout: If the layout is corrupted, try recreating it or restoring it from a backup if available.
  Update Software: Ensure that both the SAP system and the display tool are updated to compatible versions. Check for any patches or updates that may resolve compatibility issues.
  Consult Documentation: Refer to SAP documentation or support notes related to the specific display tool for additional troubleshooting steps.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or fixes related to the UPP_SERV004 error. SAP frequently publishes notes that address specific error messages.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Technical Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the context in which it occurs.
  
  By following these steps, you should be able to identify and resolve the issue causing the UPP_SERV004 error in your SAP environment.