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How To Fix UPC415 - Hierarchy ID could not be found


SAP Error Message - Details

  • Message type: E = Error

  • Message class: UPC - Planning: General Error Messages

  • Message number: 415

  • Message text: Hierarchy ID could not be found

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message UPC415 - Hierarchy ID could not be found ?

    The SAP error message UPC415, which states "Hierarchy ID could not be found," typically occurs in the context of SAP BW (Business Warehouse) or SAP Analytics when dealing with hierarchies in InfoObjects or when trying to access certain data structures that rely on hierarchies.

    Cause:

    1. Missing Hierarchy: The specified hierarchy ID does not exist in the system. This could be due to a deletion or a failure to load the hierarchy data.
    2. Incorrect Hierarchy ID: The hierarchy ID being referenced may be incorrect or misspelled.
    3. Authorization Issues: The user may not have the necessary authorizations to access the hierarchy.
    4. Data Model Changes: Changes in the data model or InfoObjects that affect the hierarchy structure may lead to this error.
    5. Transport Issues: If the hierarchy was transported from one system to another, it may not have been transported correctly.

    Solution:

    1. Verify Hierarchy ID: Check the hierarchy ID being used in the query or report. Ensure it is correct and exists in the system.
    2. Check Hierarchy Existence: Go to the relevant InfoObject in the SAP BW system and verify that the hierarchy is defined and active.
      • Use transaction code RSD1 to check the InfoObject and its hierarchies.
    3. Recreate Hierarchy: If the hierarchy is missing, you may need to recreate it or reload the data that includes the hierarchy.
    4. Authorization Check: Ensure that the user has the necessary authorizations to access the hierarchy. This can be checked in transaction SU53 after the error occurs.
    5. Transport Check: If the hierarchy was supposed to be transported, check the transport logs to ensure it was successfully transported.
    6. Data Load: If the hierarchy is dependent on certain data loads, ensure that those loads have been executed successfully.

    Related Information:

    • Transaction Codes:
      • RSD1: InfoObject maintenance.
      • RSA1: Data Warehousing Workbench.
      • SU53: Authorization check.
    • Documentation: Refer to SAP Help documentation for more details on managing hierarchies in BW.
    • SAP Notes: Check for any relevant SAP Notes that may address specific issues related to this error message.

    If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis or BW team for further investigation.

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