How To Fix UPB399 - Data could not be saved

SAP Error Message - Details

• Message type: E = Error

• Message class: UPB - BPS: Balance sheet planning messages

• Message number: 399

• Message text: Data could not be saved

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message UPB399 - Data could not be saved ?

  The SAP error message UPB399, which states "Data could not be saved," typically occurs in the context of SAP Business Planning and Consolidation (BPC) or SAP Analytics Cloud (SAC) when there is an issue with saving data in a planning model or during a data entry process. Here are some common causes, potential solutions, and related information for this error:
  Causes:
  
  
  Data Locking: The data you are trying to save may be locked by another user or process. This can happen if another user is currently editing the same data or if a process is running that locks the data for updates.
  
  
  Authorization Issues: The user may not have the necessary authorizations to save data in the specific planning model or data entry form.
  
  
  Data Validation Errors: There may be validation rules in place that prevent the data from being saved due to incorrect or incomplete data entries.
  
  
  Technical Issues: There could be technical issues such as network problems, database connectivity issues, or system performance problems that prevent data from being saved.
  
  
  Configuration Issues: Incorrect configuration settings in the BPC or SAC environment can lead to issues when trying to save data.
  
  
  Solutions:
  
  
  Check Data Locking: Ensure that no other users are currently editing the same data. If necessary, wait for the other user to finish or check if there are any background processes that might be locking the data.
  
  
  Review Authorizations: Verify that the user has the appropriate authorizations to save data in the relevant planning model. This may involve checking user roles and permissions in the SAP system.
  
  
  Validate Data Entries: Review the data being entered for any errors or omissions. Ensure that all required fields are filled out correctly and that the data adheres to any validation rules set in the system.
  
  
  Technical Troubleshooting: If the issue persists, check for any technical problems such as network connectivity, server performance, or database issues. Consult with your IT department or SAP Basis team if necessary.
  
  
  Configuration Review: If you suspect a configuration issue, review the settings in the BPC or SAC environment. This may involve checking the planning model settings, data entry forms, and any associated business rules.
  
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Documentation: Refer to the official SAP documentation for BPC or SAC for guidance on data entry processes, error handling, and troubleshooting.
  
  If the problem continues after trying these solutions, it may be necessary to escalate the issue to SAP support for further assistance.