How To Fix UMK625 - The returned document is not an XML document; check your entry

SAP Error Message - Details

• Message type: E = Error

• Message class: UMK - Measures

• Message number: 625

• Message text: The returned document is not an XML document; check your entry

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message UMK625 - The returned document is not an XML document; check your entry ?

  The SAP error message UMK625, which states "The returned document is not an XML document; check your entry," typically occurs when the system expects an XML document as input or output, but the data received does not conform to the XML format. This can happen in various scenarios, such as when integrating with external systems, using web services, or processing XML data.
  Causes:
  
  Incorrect Data Format: The response from an external system or service is not in XML format, which could be due to a misconfiguration or an error in the external system.
  Network Issues: Network problems may lead to incomplete or corrupted data being received.
  Service Endpoint Issues: The endpoint being called may not be configured correctly or may not be returning the expected XML response.
  Error in Request: The request sent to the external service may be malformed, leading to an unexpected response.
  Content-Type Mismatch: The content type of the response may not be set to application/xml or text/xml, causing the SAP system to misinterpret the response.
  
  Solutions:
  
  Check the Response: Use tools like Postman or a web browser to manually call the service endpoint and check the response. Ensure that it is a well-formed XML document.
  Review Configuration: Verify the configuration settings in SAP for the service or integration scenario. Ensure that the correct endpoint is being used and that the request is properly formatted.
  Error Handling: Implement error handling in your integration logic to capture and log the actual response received from the external service for further analysis.
  Network Monitoring: Check for any network issues that might be affecting the data transmission. Ensure that there are no firewalls or proxies interfering with the communication.
  Consult Documentation: Review the documentation for the external service to ensure that you are sending the correct parameters and headers in your request.
  Contact Support: If the issue persists, consider reaching out to SAP support or the support team of the external service for assistance.
  
  Related Information:
  
  XML Validation: Use XML validation tools to check if the XML document is well-formed and adheres to the expected schema.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Integration Scenarios: Familiarize yourself with the specific integration scenario you are working with, as different scenarios may have unique requirements and configurations.
  
  By following these steps, you should be able to identify the root cause of the UMK625 error and implement a solution to resolve it.