How To Fix UMG371 - Exception List was not uploaded correctly.

SAP Error Message - Details

• Message type: E = Error

• Message class: UMG - Message Class for the Unicode Migration Tool.

• Message number: 371

• Message text: Exception List was not uploaded correctly.

What causes this issue?

You tried to
initialize the worklist for the Consistency Check or
to update the worklist for the Consistency Check or
to schedule an SPUMG worker job
This is currently not possible because the information about exception
tables is not available. The reason for the missing information is not
known.

System Response

The actions which led to this message have been canceled.

How to fix this error?

If you execute transaction SPUMG for the first time in the system you
should always start the conversion preparation from scratch. Please go
to SPUMG menu "Scanner -> Restart SPUMG". All SPUMG related data will be
deleted or reset and you will be guided through the first steps on a
welcome screen.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message UMG371 - Exception List was not uploaded correctly. ?

  The SAP error message UMG371, which states "Exception List was not uploaded correctly," typically occurs in the context of the SAP User Management Engine (UME) or when dealing with user management and authorization issues. This error can arise during the upload of exception lists, which are used to manage user roles and authorizations.
  Causes:
  
  File Format Issues: The uploaded file may not be in the correct format or may contain invalid data.
  Data Integrity Problems: The data in the exception list may have inconsistencies, such as missing required fields or incorrect values.
  Authorization Issues: The user attempting to upload the exception list may not have the necessary permissions to perform this action.
  System Configuration: There may be configuration issues within the UME or related components that prevent the upload from being processed correctly.
  Network Issues: Temporary network issues or interruptions during the upload process can lead to incomplete uploads.
  
  Solutions:
  
  Check File Format: Ensure that the file being uploaded adheres to the required format and structure. Validate the data against the expected schema.
  Validate Data: Review the contents of the exception list for any missing or incorrect data. Ensure that all required fields are filled out correctly.
  Review Authorizations: Confirm that the user has the necessary authorizations to upload exception lists. If not, work with your SAP security team to grant the required permissions.
  Check System Configuration: Review the configuration settings in the UME and related components to ensure they are set up correctly. Consult SAP documentation for guidance on proper configuration.
  Retry Upload: If the issue was due to a temporary network problem, try uploading the exception list again after ensuring that the network connection is stable.
  Consult Logs: Check the SAP application logs (transaction SLG1) for more detailed error messages that can provide insights into what went wrong during the upload process.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the official SAP documentation for UME and user management processes to ensure compliance with best practices.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the problem persists after trying the above solutions, consider reaching out to SAP support for further assistance.