How To Fix UMG279 - Log of RADCUCNT is empty.

SAP Error Message - Details

• Message type: E = Error

• Message class: UMG - Message Class for the Unicode Migration Tool.

• Message number: 279

• Message text: Log of RADCUCNT is empty.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message UMG279 - Log of RADCUCNT is empty. ?

  The SAP error message UMG279, which states "Log of RADCUCNT is empty," typically occurs in the context of the SAP User Management Engine (UME) or when dealing with user management and authorization issues. This message indicates that the log for the specified process (RADCUCNT) does not contain any entries, which can be a sign of various underlying issues.
  Possible Causes:
  
  No Data Processed: The process that was supposed to generate logs did not process any data, leading to an empty log.
  Configuration Issues: There may be misconfigurations in the user management settings or the logging settings that prevent logs from being generated.
  Authorization Issues: The user executing the transaction may not have the necessary authorizations to view or generate logs.
  System Errors: There could be underlying system errors or issues with the database that prevent log entries from being created.
  
  Solutions:
  
  Check Process Execution: Ensure that the process associated with RADCUCNT was executed correctly and that it was supposed to generate logs. If it was not executed, run the process again.
  Review Configuration: Check the configuration settings for the User Management Engine and ensure that logging is enabled and correctly configured.
  User Authorizations: Verify that the user has the necessary authorizations to access and view the logs. You may need to adjust roles or permissions.
  System Logs: Check the system logs (transaction SM21) for any errors or warnings that might provide more context about why the log is empty.
  Database Issues: If there are database issues, consult with your database administrator to ensure that the database is functioning correctly and that there are no connectivity issues.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that might address this specific error message or provide additional troubleshooting steps.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SU01 (User Maintenance), SUIM (User Information System), and SM21 (System Log) for user management and log analysis.
  SAP Documentation: Refer to the official SAP documentation for the User Management Engine for detailed information on configuration and troubleshooting.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  
  If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.