How To Fix UKM_XI033 - Error during sending of confirmation; data was not updated

SAP Error Message - Details

• Message type: E = Error

• Message class: UKM_XI - Messages for XI Exceptions

• Message number: 033

• Message text: Error during sending of confirmation; data was not updated

What causes this issue?

The confirmation of the inbound query could not be sent.

System Response

The system terminates processing and the data is not updated.

How to fix this error?

Repeat the query later.

Procedure for System Administrators

Check that the communication between your PI system and the SAP Dispute
Management system is functioning.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message UKM_XI033 - Error during sending of confirmation; data was not updated ?

  The SAP error message UKM_XI033 indicates that there was an issue during the sending of a confirmation, and as a result, the data was not updated. This error typically occurs in the context of the SAP system's integration with the SAP Credit Management module, particularly when dealing with confirmations related to credit checks or other financial transactions.
  Causes:
  
  Data Inconsistencies: There may be inconsistencies in the data being sent, such as missing or incorrect fields that are required for the confirmation process.
  Configuration Issues: The configuration settings for the integration between the modules may not be set up correctly, leading to failures in data transmission.
  System Errors: Temporary system issues or downtime can also cause this error, preventing the confirmation from being processed.
  Authorization Issues: The user or process attempting to send the confirmation may not have the necessary authorizations to perform the action.
  Network Issues: Problems with network connectivity can interrupt the communication between systems, leading to this error.
  
  Solutions:
  
  Check Data Integrity: Review the data being sent for any inconsistencies or missing information. Ensure that all required fields are populated correctly.
  Review Configuration: Verify the configuration settings in the SAP system related to credit management and the integration points. Ensure that all necessary settings are correctly configured.
  Monitor System Status: Check the status of the SAP system and any related services to ensure that there are no ongoing issues or downtime that could affect the process.
  Authorization Check: Ensure that the user or process has the necessary authorizations to send confirmations. This may involve checking user roles and permissions.
  Retry the Process: If the error was due to a temporary issue, retrying the confirmation process may resolve the problem.
  Consult Logs: Review the application logs (transaction SLG1) for more detailed error messages that can provide insights into the specific cause of the failure.
  Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as UKM_COMF for confirmations and SLG1 for application logs.
  Documentation: Refer to SAP documentation for Credit Management and integration processes to understand the expected data flow and configuration settings.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the UKM_XI033 error effectively.