How To Fix UKM_XI020 - Internal error during one-time request processing (message UUID &1)

SAP Error Message - Details

• Message type: E = Error

• Message class: UKM_XI - Messages for XI Exceptions

• Message number: 020

• Message text: Internal error during one-time request processing (message UUID &1)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message UKM_XI020 - Internal error during one-time request processing (message UUID &1) ?

  The SAP error message UKM_XI020 indicates that there was an internal error during the processing of a one-time request in the SAP system. This error is typically related to the SAP Customer Relationship Management (CRM) or SAP Business Partner (BP) functionalities, particularly in the context of the SAP Universal Address Management (UAM) or SAP Customer Master Data.
  Cause:
  The error can be caused by several factors, including but not limited to:
  
  Data Inconsistencies: There may be inconsistencies or missing data in the request being processed.
  Configuration Issues: Incorrect configuration settings in the SAP system related to the one-time request processing.
  System Bugs: There may be bugs or issues in the SAP software version you are using.
  Authorization Issues: The user may not have the necessary authorizations to perform the requested operation.
  Technical Issues: Problems with the underlying database or application server.
  
  Solution:
  To resolve the UKM_XI020 error, you can take the following steps:
  
  
  Check the Message UUID: The error message includes a UUID that can help you trace the specific request that failed. Use this UUID to look for logs or additional error messages in the system.
  
  
  Review Logs: Check the application logs (transaction SLG1) for more detailed error messages that can provide insights into what went wrong during processing.
  
  
  Validate Data: Ensure that all required fields in the one-time request are filled out correctly and that there are no inconsistencies in the data being submitted.
  
  
  Check Configuration: Review the configuration settings related to one-time requests in the SAP system. Ensure that all necessary settings are correctly configured.
  
  
  User Authorizations: Verify that the user executing the request has the necessary authorizations to perform the operation.
  
  
  System Updates: Ensure that your SAP system is up to date with the latest patches and updates, as the issue may be resolved in a newer version.
  
  
  Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance. Provide them with the error message, UUID, and any relevant logs to help them diagnose the issue.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SLG1 (Application Log) and UKM1 (for managing one-time requests).
  SAP Notes: Search for SAP Notes related to UKM_XI020 in the SAP Support Portal, as there may be specific notes addressing this error.
  Documentation: Review the official SAP documentation for the modules involved (e.g., CRM, UAM) for any additional troubleshooting steps or best practices.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the UKM_XI020 error in your SAP system.