How To Fix UKM_XI019 - One-time request timeout (message UUID &1)

SAP Error Message - Details

• Message type: E = Error

• Message class: UKM_XI - Messages for XI Exceptions

• Message number: 019

• Message text: One-time request timeout (message UUID &1)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message UKM_XI019 - One-time request timeout (message UUID &1) ?

  The SAP error message UKM_XI019 indicates that a one-time request has timed out. This typically occurs in the context of SAP's Universal Key Management (UKM) or related systems where a request is expected to be processed within a certain timeframe, but it exceeds that limit.
  Cause:
  
  Long Processing Time: The request may take longer to process than the configured timeout period. This can happen due to heavy system load, inefficient processing logic, or resource contention.
  Network Issues: Network latency or interruptions can cause delays in communication between systems, leading to timeouts.
  Configuration Settings: The timeout settings for the one-time request may be set too low for the operations being performed.
  System Performance: Insufficient system resources (CPU, memory, etc.) can lead to slow processing times.
  
  Solution:
  
  Increase Timeout Settings: Review and, if necessary, increase the timeout settings for one-time requests in the relevant configuration. This can often be done in the system settings or configuration files.
  Optimize Processing Logic: Analyze the processing logic for the request to identify any inefficiencies. Optimize the code or processes to reduce execution time.
  Monitor System Performance: Use monitoring tools to check system performance and resource utilization. Address any bottlenecks that may be affecting performance.
  Check Network Connectivity: Ensure that there are no network issues affecting communication between systems. This may involve checking network configurations, firewalls, and connectivity.
  Review Logs: Check the application and system logs for any additional error messages or warnings that may provide more context about the timeout.
  Test in a Controlled Environment: If possible, replicate the issue in a test environment to better understand the cause and test potential solutions without impacting production.
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to UKM and timeout issues for any specific patches or updates that may address known issues.
  Documentation: Review the official SAP documentation for UKM and related components to understand the configuration settings and best practices.
  Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance, providing them with detailed logs and context about the issue.
  
  By following these steps, you should be able to diagnose and resolve the UKM_XI019 error effectively.