How To Fix UKM_WC002 - You do not have authorization to display "Blocked Customers"

SAP Error Message - Details

• Message type: E = Error

• Message class: UKM_WC - Message Class for "Credit Management" Work Center

• Message number: 002

• Message text: You do not have authorization to display "Blocked Customers"

What causes this issue?

You do not have the authorization required to display the list of
"Blocked Customers".

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

If necessary, contact your system or user administrator.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message UKM_WC002 - You do not have authorization to display "Blocked Customers" ?

  The SAP error message UKM_WC002 indicates that a user does not have the necessary authorization to view "Blocked Customers" in the system. This error typically arises in the context of SAP's credit management module, where users may need to access customer data that has been flagged or blocked for various reasons.
  Cause:
  The primary cause of this error is a lack of appropriate authorization in the user's role or profile. In SAP, access to certain functionalities and data is controlled through authorization objects. If a user attempts to access blocked customer information without the required permissions, they will encounter this error message.
  Solution:
  To resolve the UKM_WC002 error, follow these steps:
  
  
  Check User Roles and Authorizations:
  
  Review the user's assigned roles and authorizations in the SAP system. This can be done by using transaction code SU01 (User Maintenance) to check the user's profile.
  Look for roles that include access to credit management and customer data.
  
  
  
  Authorization Objects:
  
  Identify the relevant authorization objects that control access to blocked customers. Common authorization objects related to customer data include:
  
  UKM_AUTH (Credit Management Authorization)
  KNA1 (Customer Master Data)
  
  
  Ensure that the user has the necessary authorizations within these objects.
  
  
  
  Modify Roles:
  
  If the user lacks the required authorizations, you may need to modify their roles or create a new role that includes the necessary permissions.
  Use transaction code PFCG (Role Maintenance) to adjust roles and add the required authorizations.
  
  
  
  Testing:
  
  After making changes to the user's authorizations, have the user log out and log back in to test if the issue is resolved.
  Verify that the user can now access the blocked customer information without encountering the error.
  
  
  
  Consult with Security Team:
  
  If you are not authorized to make changes to user roles or if you are unsure about the necessary authorizations, consult with your SAP security team or administrator for assistance.
  
  
  
  Related Information:
  
  Documentation: Refer to SAP documentation for detailed information on authorization objects and how to manage user roles.
  Transaction Codes:
  
  SU01: User Maintenance
  PFCG: Role Maintenance
  SU53: Display Authorization Check (to analyze authorization issues)
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to authorization errors in credit management.
  
  By following these steps, you should be able to resolve the UKM_WC002 error and grant the necessary access to view blocked customers in SAP.