How To Fix UKM_RE005 - Score &1 was read from ODS &3 to system &4 on &2

SAP Error Message - Details

• Message type: E = Error

• Message class: UKM_RE - SAP Credit Management: Rules Engine Messages

• Message number: 005

• Message text: Score &1 was read from ODS &3 to system &4 on &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message UKM_RE005 - Score &1 was read from ODS &3 to system &4 on &2 ?

  The SAP error message UKM_RE005 typically relates to issues with the UKM (SAP Credit Management) module, specifically concerning the retrieval of scores from an Operational Data Store (ODS). The message indicates that a score was read from an ODS but encountered an issue during processing.
  Cause:
  
  Data Consistency Issues: The score being read may not be consistent or may not exist in the ODS.
  Configuration Issues: There may be a misconfiguration in the UKM settings or the ODS itself.
  Data Transfer Problems: There could be issues with the data transfer process from the ODS to the SAP system.
  Authorization Issues: The user or process may not have the necessary authorizations to access the ODS data.
  
  Solution:
  
  Check Data in ODS: Verify that the score exists in the ODS and is correctly populated. You can do this by accessing the ODS directly and checking the relevant records.
  Review Configuration: Ensure that the UKM configuration is set up correctly. This includes checking the settings for score retrieval and any related parameters.
  Data Transfer Monitoring: Monitor the data transfer processes to ensure that data is being correctly transferred from the ODS to the SAP system. Look for any errors or warnings in the data transfer logs.
  Authorization Check: Ensure that the user or process attempting to access the score has the necessary authorizations. This may involve checking user roles and permissions in the SAP system.
  Consult SAP Notes: Check the SAP Support Portal for any relevant notes or patches that may address this specific error message. SAP frequently updates its knowledge base with solutions to known issues.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for UKM and ODS for detailed information on configuration and troubleshooting.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as UKM_SCORE for managing scores and RSA1 for ODS management.
  
  If the issue persists after following these steps, it may be necessary to engage SAP support for further assistance.