How To Fix UKM_MS021 - Messages were collected in the application log

SAP Error Message - Details

• Message type: E = Error

• Message class: UKM_MS - SAP Credit Management: Messages for Mass Update

• Message number: 021

• Message text: Messages were collected in the application log

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message UKM_MS021 - Messages were collected in the application log ?

  The SAP error message UKM_MS021 indicates that messages were collected in the application log, which typically means that there are issues related to the processing of a transaction in the SAP system, particularly in the context of the SAP Credit Management module (UKM stands for "Unternehmensrisikomanagement" or "Corporate Risk Management" in German).
  Cause:
  The error message UKM_MS021 can be triggered by various issues, including but not limited to:
  
  Data Inconsistencies: There may be inconsistencies in the data being processed, such as missing or incorrect information in customer master data or credit management settings.
  Configuration Issues: Incorrect configuration settings in the credit management module can lead to errors during transaction processing.
  Business Rules Violations: The transaction may violate certain business rules defined in the credit management settings, such as credit limits or risk categories.
  System Errors: There could be underlying system errors or issues with the application logic that need to be addressed.
  
  Solution:
  To resolve the UKM_MS021 error, you can follow these steps:
  
  
  Check Application Log: Use transaction code SLG1 to view the application log. This log will provide detailed information about the messages collected, including the specific errors or warnings that occurred during processing.
  
  
  Analyze Error Messages: Review the messages in the application log to identify the root cause of the issue. Look for specific error codes or descriptions that can guide you in troubleshooting.
  
  
  Validate Data: Ensure that all relevant data (e.g., customer master data, credit limits, etc.) is complete and accurate. Correct any inconsistencies found.
  
  
  Review Configuration: Check the configuration settings in the credit management module to ensure they are set up correctly. This includes reviewing credit control areas, risk categories, and credit limits.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to the UKM module for any known issues or additional troubleshooting steps.
  
  
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for further assistance. Provide them with the details from the application log for better diagnosis.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as UKM1 (for credit management), SLG1 (for application logs), and SE11 (for data dictionary) to help in troubleshooting.
  SAP Notes: Search for SAP Notes related to UKM and the specific error message for any patches or updates that may address the issue.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the UKM_MS021 error effectively.