How To Fix UKM_EM012 - Event ' &2 ' ( &1 ) triggered

SAP Error Message - Details

• Message type: E = Error

• Message class: UKM_EM - SAP Credit Management: Event Manager Messages

• Message number: 012

• Message text: Event ' &2 ' ( &1 ) triggered

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message UKM_EM012 - Event ' &2 ' ( &1 ) triggered ?

  The SAP error message UKM_EM012 typically relates to the SAP Credit Management module, specifically within the context of the SAP Risk Management component. This error indicates that an event has been triggered, which may be related to credit checks or risk assessments for a customer or transaction.
  Cause:
  The error message UKM_EM012 is triggered when a specific event occurs that is defined in the credit management settings. This could be due to various reasons, such as:
  
  Credit Limit Exceeded: The customer has exceeded their credit limit.
  Risk Assessment: A risk assessment has flagged a transaction as high risk.
  Changes in Customer Data: Changes in customer financial data or creditworthiness.
  Manual Triggers: Events triggered manually by users or through automated processes.
  
  Solution:
  To resolve the UKM_EM012 error, you can take the following steps:
  
  
  Review Event Details: Check the details of the event that triggered the message. The message will typically provide information about the specific event and the customer involved.
  
  
  Check Customer Credit Limit: Verify the customer's credit limit and outstanding balances. If the limit has been exceeded, consider adjusting the credit limit or reviewing the customer's payment history.
  
  
  Adjust Risk Settings: If the event is related to risk assessment, review the risk settings in the SAP Credit Management configuration. You may need to adjust the risk categories or thresholds.
  
  
  Update Customer Data: Ensure that the customer’s financial data is up to date. This includes credit ratings, payment history, and any other relevant information.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling the UKM_EM012 error. This may include configuration settings or troubleshooting steps.
  
  
  Contact SAP Support: If the issue persists and you cannot determine the cause, consider reaching out to SAP support for assistance. They can provide more detailed insights based on your specific system configuration.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP Credit Management, such as UKM_BP (Business Partner) and UKM_CUST (Customer Credit Management).
  Configuration Settings: Review the configuration settings for credit management in the SAP system, which can be found in the SPRO (SAP Project Reference Object) transaction.
  User Exits and BAdIs: Check if there are any user exits or Business Add-Ins (BAdIs) that may be influencing the behavior of credit checks and risk assessments.
  
  By following these steps, you should be able to identify the cause of the UKM_EM012 error and implement a suitable solution.