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How To Fix UKM_EM011 - Event &1 triggered


SAP Error Message - Details

  • Message type: E = Error

  • Message class: UKM_EM - SAP Credit Management: Event Manager Messages

  • Message number: 011

  • Message text: Event &1 triggered

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message UKM_EM011 - Event &1 triggered ?

    The SAP error message UKM_EM011, which states "Event &1 triggered," is related to the SAP Credit Management module, specifically within the context of the SAP Risk Management and Credit Management functionalities. This message typically indicates that a specific event has been triggered in the system, which may require further investigation or action.

    Cause:

    The error message UKM_EM011 is usually triggered when a specific event related to credit management is activated. This could be due to various reasons, such as:

    1. Credit Limit Exceeded: A customer has exceeded their credit limit, and the system is notifying that an event related to this situation has occurred.
    2. Payment Behavior: Changes in a customer's payment behavior may trigger events that require attention.
    3. Risk Assessment: The system may have identified a risk based on predefined criteria, leading to the triggering of an event.
    4. Custom Events: Custom events defined in the system may also lead to this message being displayed.

    Solution:

    To resolve the issue indicated by the UKM_EM011 message, you can take the following steps:

    1. Check Event Details: Review the specific event that has been triggered. This can usually be done by checking the logs or the event management screen in SAP.
    2. Analyze Customer Data: Look into the customer’s credit data, including credit limits, payment history, and any outstanding invoices. This will help you understand why the event was triggered.
    3. Adjust Credit Limits: If the event is due to a credit limit being exceeded, consider adjusting the credit limit for the customer if appropriate.
    4. Review Risk Settings: Check the risk assessment settings in the Credit Management module to ensure they align with your business requirements.
    5. Consult Documentation: Refer to SAP documentation or help files for more specific guidance related to the event that has been triggered.
    6. Contact SAP Support: If the issue persists or if you need further assistance, consider reaching out to SAP support for help.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as UKM_BP (Business Partner) and UKM_CUSTOMER (Customer Credit Management) to manage credit-related data.
    • Configuration Settings: Review the configuration settings in the SAP system related to credit management, including risk categories, credit limits, and event management settings.
    • User Exits and BAdIs: If your organization has custom logic implemented, check for any user exits or BAdIs that may affect credit management events.

    By following these steps, you should be able to identify the cause of the UKM_EM011 message and take appropriate action to resolve it.

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