How To Fix UKM_EM008 - **** Process &1 error when determining external rating &2

SAP Error Message - Details

• Message type: E = Error

• Message class: UKM_EM - SAP Credit Management: Event Manager Messages

• Message number: 008

• Message text: **** Process &1 error when determining external rating &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message UKM_EM008 - **** Process &1 error when determining external rating &2 ?

  The SAP error message UKM_EM008 typically occurs in the context of the SAP Credit Management module, particularly when the system encounters an issue while trying to determine an external rating for a customer or business partner. This error can arise due to various reasons, including configuration issues, missing data, or problems with the external rating provider.
  Cause:
  
  Configuration Issues: The external rating provider may not be properly configured in the SAP system. This includes settings related to the external rating service or the integration with third-party credit rating agencies.
  Missing Data: Required data for the external rating process may be missing or incomplete. This could include customer master data or specific parameters needed for the rating.
  Service Availability: The external rating service may be down or unavailable, leading to the inability to retrieve the rating.
  Authorization Issues: The user or system may not have the necessary authorizations to access the external rating service.
  Incorrect Parameters: The parameters being passed to the external rating service may be incorrect or not in the expected format.
  
  Solution:
  
  Check Configuration: Verify the configuration settings for the external rating provider in the SAP system. Ensure that all necessary parameters are correctly set up.
  Validate Data: Ensure that all required data for the customer or business partner is complete and accurate. Check the customer master data for any missing fields.
  Test External Service: If possible, test the external rating service independently to ensure it is operational. This may involve checking with the service provider.
  Review Authorizations: Ensure that the user or system has the necessary authorizations to access the external rating service.
  Check Logs: Review the application logs (transaction SLG1) for more detailed error messages that may provide additional context on the failure.
  Contact Support: If the issue persists, consider reaching out to SAP support or the external rating service provider for assistance.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like UKM1 (to manage credit management settings) or UKM2 (to manage external ratings) to check configurations.
  Documentation: Refer to SAP Help documentation for Credit Management and External Ratings for detailed configuration steps and troubleshooting tips.
  SAP Notes: Check for any relevant SAP Notes that may address known issues related to the UKM_EM008 error.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the UKM_EM008 error in your SAP system.