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How To Fix UKM_DNB030 - &1 &2


SAP Error Message - Details

  • Message type: E = Error

  • Message class: UKM_DNB -

  • Message number: 030

  • Message text: &1 &2

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message UKM_DNB030 - &1 &2 ?

    The SAP error message UKM_DNB030 typically relates to issues with the Dun & Bradstreet (D&B) integration in the SAP system, particularly in the context of credit management and risk assessment. This error can occur when there is a problem with the data being sent to or received from D&B, which is a service used for credit scoring and risk analysis.

    Cause:

    The error message UKM_DNB030 usually indicates that there is an issue with the D&B data retrieval process. Common causes include:

    1. Invalid or Missing Data: The data being sent to D&B may be incomplete or incorrectly formatted, leading to a failure in retrieving the necessary information.
    2. D&B Service Issues: There may be temporary issues with the D&B service itself, such as downtime or connectivity problems.
    3. Configuration Issues: Incorrect configuration settings in the SAP system for D&B integration can lead to errors.
    4. Network Issues: Problems with network connectivity between the SAP system and the D&B service can also trigger this error.

    Solution:

    To resolve the UKM_DNB030 error, you can take the following steps:

    1. Check Data Validity: Ensure that all required fields are populated correctly and that the data format adheres to the expected standards. This includes checking customer master data and any other relevant information being sent to D&B.

    2. Review Configuration: Verify the configuration settings for the D&B integration in your SAP system. Ensure that the API keys, endpoints, and other settings are correctly configured.

    3. Monitor D&B Service Status: Check the status of the D&B service to see if there are any known outages or issues. You can usually find this information on the D&B website or through their support channels.

    4. Network Connectivity: Ensure that there are no network issues preventing your SAP system from communicating with the D&B service. This may involve checking firewalls, proxies, or other network settings.

    5. Consult SAP Notes: Look for any relevant SAP Notes or documentation that may address this specific error. SAP frequently updates its knowledge base with solutions for common issues.

    6. Contact Support: If the issue persists after checking the above points, consider reaching out to SAP support or your D&B account representative for further assistance.

    Related Information:

    • SAP Documentation: Refer to the official SAP documentation for UKM (SAP Credit Management) for more details on integration with D&B.
    • D&B Integration: Familiarize yourself with the D&B integration process and requirements, as this can help in troubleshooting issues.
    • SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.

    By following these steps, you should be able to identify and resolve the underlying cause of the UKM_DNB030 error in your SAP system.

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