How To Fix UKM_CU021 - User is referenced in Credit Management

SAP Error Message - Details

• Message type: E = Error

• Message class: UKM_CU - Messages for UKM Customizing

• Message number: 021

• Message text: User is referenced in Credit Management

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message UKM_CU021 - User is referenced in Credit Management ?

  The SAP error message UKM_CU021 indicates that a user is referenced in the Credit Management system, which typically means that the user is associated with a credit management role or has some active credit management-related data that prevents certain actions from being performed.
  Cause:
  The error usually occurs in scenarios where:
  
  A user is trying to perform an action that requires them to be unlinked from credit management.
  The user is still assigned to a credit management role or has open credit management cases.
  There may be a configuration or data integrity issue within the credit management module.
  
  Solution:
  To resolve the UKM_CU021 error, you can follow these steps:
  
  
  Check User Assignments:
  
  Go to the Credit Management settings in SAP and check if the user is assigned to any credit management roles or has any active credit management data.
  You can use transaction codes like UKM1 (for credit management) to review user assignments.
  
  
  
  Remove User from Credit Management:
  
  If the user is no longer supposed to be part of the credit management process, you may need to remove their assignment.
  This can typically be done in the user management area or through specific credit management transactions.
  
  
  
  Review Open Credit Cases:
  
  Check if there are any open credit cases or transactions associated with the user. If there are, you may need to resolve or close these cases before proceeding.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to credit management for any specific instructions or updates that may pertain to your version of SAP.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights based on the specific configuration of your SAP system.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as UKM1, UKM2, and UKM3 for managing credit management settings.
  User Roles: Understand the roles and authorizations related to credit management in your organization to ensure proper access and assignments.
  SAP Notes: Check for any SAP Notes that might address this specific error or provide additional troubleshooting steps.
  
  By following these steps, you should be able to identify the cause of the UKM_CU021 error and implement a solution to resolve it.