How To Fix UKM_CU020 - Select another segment

SAP Error Message - Details

• Message type: E = Error

• Message class: UKM_CU - Messages for UKM Customizing

• Message number: 020

• Message text: Select another segment

What causes this issue?

There is already a segment whose first 4 places match those of the new
segment.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Select another segment.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message UKM_CU020 - Select another segment ?

  The SAP error message UKM_CU020: "Select another segment" typically occurs in the context of the SAP Credit Management module, particularly when dealing with customer credit segments. This error indicates that the system is unable to process the current segment selection due to certain constraints or conditions not being met.
  Causes:
  
  Segment Configuration Issues: The segment you are trying to select may not be properly configured in the system.
  Credit Limit Exceeded: The customer may have exceeded their credit limit in the selected segment.
  Incompatible Segment: The segment you are trying to use may not be compatible with the transaction or customer profile.
  Missing Data: Required data for the selected segment may be missing or incomplete.
  Authorization Issues: The user may not have the necessary authorizations to access or modify the selected segment.
  
  Solutions:
  
  Check Segment Configuration: Review the configuration of the credit segments in the SAP system to ensure they are set up correctly.
  Review Customer Credit Limits: Check the credit limits assigned to the customer in the relevant segment and ensure they are within acceptable limits.
  Select a Different Segment: If the current segment is not valid, try selecting a different segment that is compatible with the transaction.
  Complete Missing Data: Ensure that all required data for the selected segment is filled out correctly.
  Authorization Check: Verify that the user has the necessary permissions to access the segment. If not, contact your SAP administrator to adjust the authorizations.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as UKM_BP (Business Partner) or UKM_CREDIT (Credit Management) to navigate and troubleshoot credit management issues.
  SAP Notes: Check for any SAP Notes related to the error message UKM_CU020 for specific patches or updates that may address known issues.
  Documentation: Refer to SAP Help documentation for Credit Management to understand the configuration and operational aspects of segments.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or a technical consultant who specializes in SAP Credit Management.