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How To Fix UKM_CU013 - Select a status that permits the processing of credit limit requests


SAP Error Message - Details

  • Message type: E = Error

  • Message class: UKM_CU - Messages for UKM Customizing

  • Message number: 013

  • Message text: Select a status that permits the processing of credit limit requests

  • Show details Hide details
  • What causes this issue?

    The selected status &V1& is not intended for reopening credit limit
    requests.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    Select a status that allows the processing of credit limit requests.

    Procedure for System Administrators

    The status must have system status 001 or 002.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message UKM_CU013 - Select a status that permits the processing of credit limit requests ?

    The SAP error message UKM_CU013 indicates that the system is preventing the processing of credit limit requests because the selected status does not allow for such processing. This error typically arises in the context of SAP's Credit Management module, which is part of the SAP Financial Supply Chain Management (FSCM) suite.

    Cause:

    The error occurs when:

    1. The status of the customer or credit limit request is set to a value that does not permit processing. For example, the status might be "Blocked" or "Inactive."
    2. The configuration settings in the credit management system may not allow certain statuses to process credit limit requests.
    3. The customer master data may not be correctly set up, leading to restrictions on credit limit processing.

    Solution:

    To resolve the error, you can take the following steps:

    1. Check Customer Status:

      • Go to the customer master data and check the status of the customer. Ensure that the customer is active and not blocked for credit management.
    2. Review Credit Limit Request Status:

      • Verify the status of the credit limit request. Ensure that it is set to a status that allows processing. You may need to change the status to one that permits processing.
    3. Configuration Settings:

      • Review the configuration settings in the SAP system related to credit management. Ensure that the statuses defined in the system allow for the processing of credit limit requests. This can typically be found in the customizing settings under:
        • SPRO ? Financial Supply Chain Management ? Credit Management ? Basic Settings ? Define Statuses for Credit Limit Requests.
    4. User Authorizations:

      • Ensure that the user attempting to process the credit limit request has the necessary authorizations to do so. Lack of proper authorization can also lead to processing issues.
    5. Consult Documentation:

      • Refer to SAP documentation or help resources for more detailed information on the specific statuses and their implications in credit management.
    6. Contact SAP Support:

      • If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They can provide insights based on the specific configuration and version of your SAP system.

    Related Information:

    • Transaction Codes: You may use transaction codes like FD32 (Change Customer Credit Management) or FD33 (Display Customer Credit Management) to check and modify customer credit statuses.
    • SAP Notes: Check for any relevant SAP Notes that might address known issues or provide patches related to this error message.
    • Training and Documentation: Ensure that users involved in credit management are trained on the processes and understand how to manage customer statuses effectively.

    By following these steps, you should be able to identify the cause of the error and implement a solution to allow the processing of credit limit requests.

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